Kiehl's Since 1851Ultra Facial Barrier-Hydrating Cleanser, 2.5oz
Product details
Web ID: 209099311,558 reviewssorted by Newest
Great
Great for cleansing without stripping moisture from skin.
Recommends this product
Customer review from kiehls.com
Itchy skin
When my face gets itchy from allergies this is the only cleanser that soothes my skin. The best!
Customer review from kiehls.com
Not for my dry skin…
I wanted to like the Kiehl’s Ultra Facial/Barrier Hydrating Cleanser since it’s marketed for dry, sensitive skin, but it didn’t work for me. My skin felt just as dry and tight as it does with gel cleansers, if anything, I prefer gels because they rinse cleaner. This has a lotion-like texture but doesn’t actually feel hydrating, just slightly coated without real comfort. It didn’t calm or improve my skin. Overall, it’s not terrible, but definitely overhyped for “dry sensitive skin.”
Customer review from kiehls.com
Response from kiehls.com
Hi RenG, thank you for your honest feedback. We are sorry to hear that the Ultra Facial Barrier-Hydrating Cleanser didn't provide the level of comfort and hydration your dry, sensitive skin needs. It is disappointing to learn that the texture felt like a coating rather than true moisture, and that you experienced that unwelcome "tight, dry" sensation. Your experience is very valuable to us as we strive to perfect our formulas for sensitive skin. At this time, we kindly ask that you contact our Consumer Care team Mon - Sun 10:00AM - 7:00PM EST at 1-800-543-4572. One of our agents would be more than happy to suggest a different cleansing texture, such as a more traditional cream or oil-based cleanser, that might better provide the "clean rinse" and lasting comfort you are looking for.
Gentle and Effective
The cleanser is gentle but does a great job of removing makeup.
Recommends this product
Customer review from kiehls.com
Just what my skin needs
This is a great cleanser I have very sensitive skin it’s great
Customer review from kiehls.com
Feels good on my skin
Only had time to use it once! I like it so far! Feels good on my skin.
Customer review from kiehls.com
Love, love, love it!
I absolutely love this cleanser. Normally even the mildest cleansers leave my skin feeling tight. Not so with this one! what's more is that it's spectacular for removing makeup without having an extra step. Even when removing makeup in a separate step, including using lots of micellar water, I'd end up with mascara and eyeliner streaks on my towels and raccoon eyes. That problem has been totally eliminated while simultaneously simplifying my cleansing routine and leaving my skin feeling moist!
Recommends this product
Customer review from kiehls.com
Excellent face wash
This is the best face wash I’ve ever used. It washes off relatively fast and leaves my face clean but not too dry. I have drier skin in winter, but relatively normal skin. Highly recommend this.
Recommends this product
Customer review from kiehls.com