ClarksMen's Steadwell Step Dress Shoe
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Product details
Web ID: 2091926614 reviewssorted by Newest
My Shoe Story
I haven't shopped at Macy's in a couple of years but I recently had a need to buy some dress shoes as a situation came up and I found myself shopping for a good pair. I went to the men's shoe section and I must have been looking for about 15 minutes, looking at potential prospects, checking styles, walking around. Not one sales clerk that was in that section approached me to ask if I needed help. I even sat down in the shoe fitting area, but the one or two clerks were busy with customers, There was a gentleman working in the men's clothing section (Alfredo or Albert) who finally came over into the shoe section and asked if I needed assistance. I inquired about several shoes that I had picked, along with different sizes to get the right fit. I made about three or four choices, but found that some of the styles I chose they did not have in the size I wanted. To make the story short, I finally settled for the Clarks dress shoe, they felt comfortable and look stylish enough for me. i purchased them, had to reinstate my credit card, and I bought a pair of Perry Ellis socks which were surprisingly comfortable as well. The clerk was super helpful and patient with my requests, and I commend him for going out of whatever he was doing to come over into a different section to help a customer. Whatever happened to the enthusiastic sales clerks eager to help customers. You need those types of people back in your business.
Recommends this product
Shoe
Nice shoe to loose on my feet, returned
not to happy
my only reason for the purchase was that someone gave me a gift card from macy and wanted to use it before it expired. i have been getting these cards from one of my family member and have accumalated quite a few of them i have had cards that i have credit on them and when i try and purchase the clerk have told me that there is no balance. really upsetting that i have to call and find out that someone has transfered my balance to another card i am guessing that this happens alot. i also find that the items that i purchase are alot more costly at macys then other merchants. but because i have a macys card i am commited to the purchase sorry that this review is not one that is uplifting but i am hoping that it may bring attention to issuse that may be addressed
Comfortable fit
My husband liked the fit. True to size.
Recommends this product
A comfy walk
Very comfortable, easy on and off. Quality shoe
Recommends this product
I hope this xmis. Santa puts Clarks under your🎄
Some people would say they thought they shopped at the good feet store when they put them clark’s on their feet, but in reality I shopped at Macy’s for them Clark’s
Comfortable shoes
My hubby and I were Christmas shopping when he spotted these shoes in black and he tried them on. I loved the look of them. They’re a nice looking pair of shoes that can be worn with jeans or slacks. What my hubby liked was the comfort! He had on a size 11 because they didn’t have a 10.5 which is what he usually wears but he walked around the shoe department with them on and kept saying how comfortable they were. When we got home I ordered his correct size and it will be one of his Christmas gifts. You can’t go wrong with Clark shoes. We both own several pairs and they’re all very comfortable.
Recommends this product
On average, customers rate the Runs narrow/runs wide of this item as Runs wide.
Runs narrow/runs wide
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
Never been delivered
I have been waiting over two weeks now they said it is delivered, but it’s never been delivered. I want my money back.
On average, customers rate the Runs narrow/runs wide of this item as Runs wide.
Runs narrow/runs wide
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
Response from Macy's
Dear valued customer, We appreciate your recent purchase and feedback about your shipping experience. If you still have questions, or want more information about our shipping and delivery policies, you can visit our help center or call us at 1-800-289-6229, 9am-12am ET, 7 days a week. Thank you and happy shopping, Macy’s Customer Service