WashG1 | Matte Black/Ultra Blue
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Product details
Web ID: 21000037922 reviews
A Game Changer
Cleaning is very effective. A little time consuming when cleaning the unit and rollers irrespective of the self clean technology. Really like this product for large tiled areas.it has been a game changer in my cleaning regime.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your feedback on the cleaning process, and it’s great to hear the product has made a noticeable difference in your cleaning routine!
Brilliant floor cleaner
Absolutely fantastic! I love my floor cleaner. It’s so satisfying and also at the Same time, horrifying to see all the dirt that comes off the floors! The only slight issue, is I feel like it would be easy to break or damage the water jugs, you do have to be very careful when assembling them otherwise it leaks.
Recommends this product
Customer review from Dyson
Encouraging
I’ve had this for a couple of weeks and starting to get used to it. The instructions have some errors so make sure you watch the video on how to use the machine. The ‘bits’ tray underneath is very stiff and difficult to remove. Also it gets very wet during the cleaning process so don’t expect to just shake the bits out. Overall I’m pretty pleased with the machine. It encourages me to clean my floors more often (yay) and beats mops and buckets any day!
Recommends this product
Customer review from Dyson
Great idea but unfortunately it's poorly made.
Purchased two of these a few months ago one for my mum and one for us, our unit has already broken once and had to be returned and replaced after roughly 12-15 hours of operation. It cleans okay but the water tanks are on the small side for a large home, are very fragile and you can tell the whole unit is built to a price (not the full retail price you are paying)!! The debris tray that sits under the unit is poorly designed at best - the inner red tray that has the sieve letting water through but not debris. It is supposed to clip into the lower tray which in turn clips into the unit itself. There is a consistent issues you will see in reviews where this tray is not clipping or holding together causing the debris tray to fall off the unit as soon as you pick it up - i.e. finish mopping an ensuite pick the mop up to walk back through a master bedroom and the whole thing falls apart on the carpet! Less than ideal, have also had replacement debris tray sent that was faulty aside from an original that was clearly faulty so the issues haven't been fixed mid production. The idea is good, it's just poorly made. Even the way it feels as you put the handle up or down and engage/disengage the upright position feels like you are going to break the machine each time. Any 5 star reviews are from tiny apartments who have had the unit for 5 minutes and people who have come to accept planned obsolescence. The lcd screen gimmick in the handle is a waste - money should have been spent on the fundamentals.
Customer review from Dyson
Response from Dyson
Thank you for your detailed review. We appreciate your insights and understand how frustrating it can be when a product doesn’t meet expectations. If you'd like to speak with our Customer Care team for further assistance, please reach out via this link: www.dyson.com.au/dyson-support.
Not worthy the money
very bad cleaning not worth the money i got another one from different brand a lot cheaper and a lot better
Customer review from Dyson
Response from Dyson
Thanks for sharing your feedback. We're sorry to hear the Dyson WashG1 hasn't met your expectations. We always aim to deliver quality and performance, so it's disappointing to learn this wasn't your experience. Your feedback is important to us and will be shared with our team.
Wash G1
The Wash G1 is fantastic machine easy to use and does a great job of cleaning the floors
Recommends this product
Customer review from Dyson
Developed bad smell and broken
I’ve had this for 3 weeks now and initially I was so impressed. My old machine had been moving the dirt around, whereas this really cleans the floor. Sadly due to the fact that you can never get stock of the cleaning fluid, I used water only and it has now developed a bad smell of mold. In order to get it bone dry after each use I would have to wait days with it out on the worktop (not ideal). With dogs I want to use it everyday so it’s never going to be dry. Not sure how to overcome this! Disappointed in the design if I’m honest. I’ve used it only a few times now and it’s developed a fault where dirty water does not dispense into bottom container. Sent off for a repair. Good so far. Got it back very quickly. And this morning went to use it, and it worked for all of 30 seconds and it has the same fault Overpriced rubbish item not fit for purpose. I would definitely not recommend it
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. The Dyson WashG1™ is engineered to remove both wet and dry debris in a single pass, using dual motorised rollers and a continuous supply of clean water. While it can be used with water alone, regular cleaning and thorough drying are essential to prevent mould. We appreciate your feedback regarding the drying process.
Compact design and easy handling.
Does a good job at cleaning.Meets all requirements that I was looking for.Easy maintenance and excellent perforrmance.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're delighted to hear that the product meets your expectations with its excellent performance and easy maintenance.