Vertuo Pop+ Cold Value-Added Bundle by DeLonghi
Product details
Web ID: 21164489Ratings & Reviews
97 customer images
Loving my Nespresso
I am really enjoying my Nespresso, the espressos, cappuccinos and lattes are delicious and so easy to make. The machine operates in a very clean way and does not require too much maintenance!
Recommends this product
Response from Macy's
Thank you for your review, Renata. We are thrilled to learn you are enjoying your Vertuo Pop+ machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. As part of your machine’s maintenance, we recommend you follow the first-time use steps at least once a week, to rinse away any granule buildup in the head of your machine. We look forward to you enjoying the many Vertuo blends of coffee, while you begin your coffee journey with Nespresso.
Lattes at home
I’m loving this machine so far! It was easy to set up and easy to use. I love being able to make iced lattes at home. Saves me some money and I know it’s going to turn out how I like it every time.
Recommends this product
Response from Macy's
Thank you for your review, Kristen. We are delighted to learn that you are enjoying your Nespresso Vertuo Pop+ machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1-800-562-1465. We’re available 24 hours a day, 7 days a week, for your convenience. As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water once a week to keep it brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
Amazing machine
Love it
Recommends this product
Customer review from bloomingdales.com
Taste like store-bought
Bought for my daughter as she goes to Starbucks every day. She cannot believe the flavor and taste….. Showed up on time well packaged and works great… She did not think that she would be able to make coffee as good as to I bought. Definitely worth purchasing.
Recommends this product
Response from Macy's
Hi Maryanne, we’re happy to learn you are enjoying your Vertuo Pop Plus We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your machine is also Bluetooth compatible, and we recommend that you please pair your machine with your smart device to push through any necessary firmware updates, which are essential to ensuring your machine continues to function the way it was designed to. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Get a better machine
The machine makes coffee but it overflows and drenches my kitchen counter top
Response from Macy's
Thank you for your review. We’re sorry to learn that your Vertuo Pop Plus is not meeting your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your Vertuo Pop Plus machine is Bluetooth Compatible, to ensure that the machine continues functioning like it was designed to, we recommend that you pair your machine to your smart device to push through any necessary firmware updates. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
A lot packed into a tiny machine
First of all, I love this Nespresso’s compact size. Doesn’t take up too much counter space. The coffee is excellent and I love that it offers a variety of different sizes. This is a great addition to my kitchen.
Customer review from influenster.com
Excellent
This machine is a coffee game-changer! Simple to use and makes the most delectable espresso and coffee! Highly recommend!
Response from Macy's
Thank you for your review, LShouser. We are thrilled to hear that you are enjoying your Vertuo Pop+ machine. Your machine comes with a one-year warranty and offers lifetime troubleshooting support via our toll-free number, 800-562-1465. As part of your Vertuo Pop+ machine’s maintenance, we recommend following the first-time use steps at least once a week to rinse away any granule buildup in the head of your machine. We look forward to you enjoying the many Vertuo blends we offer as you embark on your coffee journey with Nespresso!
Never received
This was sent to a convenient store versus my home. I need a refund ASAP!
Response from Macy's
We're sorry to hear that this happened, Ritzyyy. Please contact Macy's customer support directly. They will be delighted to provide further assistance.