Urban DecayOriginal Eyeshadow Primer Potion - Travel Size
Product details
Web ID: 212751712,191 reviewssorted by Newest
Awesome eye primer
I LOVE this primer, your eyeshadow will not crease or anything. Once you apply on your eyelid you do need to bled it fast tho
Recommends this product
I am extremely disappointed with my experience with Macy’s during the 10 Days of Glam sale. I placed my order during the sneak preview, a full day before the sale officially started, expecting that ordering early would secure the items I wanted. Instead, Macy’s only shipped a few items and then silently canceled the rest of my order a week later without any notification whatsoever. To make matters worse, I had to spend an hour on the phone with customer service just to figure out what happened, only to be told that the items were now out of stock because Macy’s took too long to process my order. That is completely unacceptable. If items are unavailable, customers should be informed immediately — not left waiting in the dark for a week. This was a terrible shopping experience combined with horrible customer service. Macy’s clearly does not value its customers’ time or loyalty. After this experience, I will no longer be giving Macy’s my business, and we will also be closing our Macy’s credit card.
Response from Macy's
Hello! Thank you for sharing your experience with our Original Eyeshadow Primer Potion. We’re so sorry to hear about the frustration and disappointment you experienced with your Macy’s order and the lack of communication around the cancellation. We completely understand how upsetting that must have been, especially after ordering early during the sale. Since this order was placed through Macy’s, we recommend continuing to work directly with Macy’s regarding the order and service experience. We hope this gets resolved for you soon.
Best Primer on the Market
This product is one of the best primers I have ever tried. Smoothness, texture, and longevity is right on.
Customer review from urbandecay.com
Reliable Product
Does the performance for adhering eye shadow so the eye shadow color maintains all day and does not need to be refreshed
Recommends this product
Questionable product
I purchased this to see how it works and was disappointed. The base color did not adhere to my eyelid resulting in no base for my eyeshadow. It appeared clear. I plan to return.
Response from Macy's
Hi there! Thank you for trying our Eyeshadow Primer Potion. We are sorry to hear that the Travel Size did not meet your expectations and that you found the finish too sheer for your needs. Our Original shade is specifically designed to dry down to an invisible, translucent finish so that it doesn't interfere with the true color of your eyeshadows. Its primary job is to act as a high-tech "velcro" to lock pigment in place and prevent creasing rather than providing a tinted base. If you are looking for a primer that offers more coverage or a visible base color to even out your eyelids, we highly recommend trying our Eden shade, which has a matte nude tint. Since you're planning a return to Macy's, we hope you'll consider trying Eden to see if it provides the base you're looking for!
Great product
I have brought this product many times love it
Not received
Haven’t received yet.
Love the color and wear
I love the Eden color. I use it as an eyelid color adding a soft crease color for everyday wear. Stays put ALL day.
Customer review from urbandecay.com