GreenPanApex Hybrid Ceramic Nonstick 13-Pc. Cookware Set
Macy's ExclusiveProduct details
Web ID: 2132255456 reviewssorted by Newest
Dont buy it in less than a month have rust
Don’t buy it. I barely use it, and you can already feel the rust. I saw another review with the problem same pictures of rust. I purchase it online 02/26/2026 arrived 03/06/2026.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
Damaged item
I purchased this cookware set, and unfortunately, the small saucepan arrived damaged with scratches on the inside, which appears to be a factory defect. The rest of the set arrived in good condition. I contacted Macy’s customer service, and they have been helpful in arranging a replacement. While I appreciate their assistance, I’m disappointed that one piece in a new set was defective. I hope future sets are inspected more carefully before shipping.
Not a good product
Of course this happened after the return window. I guess I will spend my money elsewhere next time!
Just perfect
We bought a single pan to try out, wanted to get away from the harmful stuff nonstick pans are coated with but not sure how durable these would be. We really like the one pan we got and bought the entire set when it hit a good sale price. We really are amazed by these, they do what they say and are really durable. We don’t put them in the dishwasher so they will last longer.
Not worth the money
I don't recommend this set of pans, the coating was gone after a few uses and now everything sticks! I threw away the smallest pan because it was useless after a week of use! What a waist of money!
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
One of the worst pan sets
Definitely not non-stick like advertised. Everything sticks to these pans making cooking very difficult. Waste of money on these. I would upload photos if I could.
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring it to a near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a Melamine sponge on the warm surface; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Unfortunately not great
I wanted these to be so much better. The non stick is fine. But the rest of the pan stains and even is appearing to rust around the edges and lids. Less than a year using these and ONLY handwashing. Not really worth the price. My last green pan set did not do this. Expected more from an “upgraded” set
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
LOVE
We wanted to upgrade our pans to these so we weren't poisoning ourselves with our old pans. At first I didn't like the 14-piece set coming with 3 utensils (it seemed like a way to boost the number of pieces) but I really like the tools and know they'll be safe to use in our beautiful nice pans.