Sony75" Class Bravia 5 Series 4K Mini LED UHD Smart Google TV - K75XR50
Product details
Web ID: 22919386112 reviewssorted by Newest
Good but not the best
It’s ggod but some point if im high intnecity of light not a really good. Bravia connect remote need to be improve
Customer review from sony.com
Great product
Very happy with my new TV great picture, 75 inch looks great on the wall in my new media wall.
Customer review from sony.com
Going back to store
Bought it a week ago not happy with it considering the price wont conect to my blue ray player and tech support usless goes to blank screen when I'm watching programs volume but no picture
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're experiencing a picture issue with your K-55XR5. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible. Please try the steps at the following link and test again: https://cutt.ly/etAjFHLE If the issue remains, try the steps here: https://cutt.ly/mtAjLiLK Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser). Menna @Sony Support UK
A significant upgrade
This TV was an upgrade from a 2018 LED Bravia. After seeing and comparing other brands I was nearly sold on the Bravia 3, but wanted to have a more significant upgrade. I have not been disappointed. The picture quality is extremely impressive and the Google operating system is also very good. One disappointment is the that ITV X still does not have the Live TV option in the app, I’ve since found out this specific to only a few TV brands. I thought this was just because I had an older TV. If that could be resolved, this would have been a 5 star rating with no complaints.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your K-55XR5. Yet, we're sorry to learn that you're facing difficulties accessing live TV through the ITVX app. We'd like to highlight that you can reach live TV through the YouView app, or though the TV button on the remote control. Additionally, you can check the following article for the steps on how to access the live TV: https://cutt.ly/LtPj20ZQ Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Ismail @Sony Support UK
Happy Customer
Looks good.Great surround sound. Easy set up with my Sony Bravia TV.
Customer review from sony.com
Great pictures.
Brought this TV just before CNY. Great pictures and pair this with my Sony A-7000 soundbar. The TV and don't really work well together, which was surprising, considering they are from the same family. Even the technicians are confused. Need to off/on the TV or plug/unplug the Hdmi cable for it to sync .Very inconvenient. Will be getting a different brand soundbar to try out.
Customer review from sony.com
Response from sony.com
Dear Customer, Thank you for taking the time to share your feedback with us. We truly appreciate hearing your thoughts. We’re glad to know that you are enjoying the great picture quality of your BRAVIA 5 TV, but we’re sorry to learn about the inconvenience you’ve faced when pairing it with your Sony A‑7000 soundbar. We understand how frustrating it must be when devices from the same family do not sync smoothly, and we sincerely apologise for the inconvenience caused. If you need further assistance or would like us to look into this matter more closely, we kindly encourage you to reach out to us through the link below: https://web.sony-asia.com/my/contact-us/ Our team will be happy to assist you further. Thank you for choosing Sony. We value your trust and appreciate your honest input. Best regards, Sony Customer Service Team
Need to sacrifice power saving for HD 4K
This Mini LED 4k TV replaced another Sony 26" Std LCD which had lasted aroun 13 years until it delevoped a fault. Getting to grips with the various setting on the new Mini LED is a chore, impossible to get the provided remote to turn on my BT box pro, just dosen't do it (the tv comes with 2 remotes just to confuse things further) Now, as far as 4K is concerned, it is necessary to by-pass any power saving options, as it comes out of the box the picture is no better than the old LCD model. Finally got to an HD picture by changing the settings, each change comes with a warining that the TV will use more power. So yes, it is HD, but don't expect it if yopu are power usage conscious! As for said provided remotes, I don't use them unless I need to change settings, I use the BT Pro Box remote, because this at least turns on TV, BT Box, and my Sony surround system in one go.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We’re sorry to hear that you're experiencing difficulties with your K-65XR5 and that you can't control your BT Pro Box with the provided remote. This is not the norm, as we strive to deliver the best quality possible. You can enable BRAVIA Sync control by following the steps here: https://cutt.ly/BtlAuRSV Please note that the voice remote controller comes with enhanced smart TV functionalities, including voice commands, which can be used to control various aspects of the TV and connected devices using the built-in microphone for voice control and the standard remote control includes essential buttons and more functions. You can learn more here: https://cutt.ly/htvdFyIN You can also find more about the functions of the remote controllers by following this link: https://cutt.ly/kr3e8F9j Regarding the picture quality, you can learn more about how to adjust the picture settings to match your preferences by following the steps at this link: https://cutt.ly/mtfcn5iR Additionally, you can turn off Power Saving by following the steps here: https://cutt.ly/KtY22y2b If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
Great!!!
Awesome!!!! The sound, the picture, easy to use. Very friendly
Recommends this product
Customer review from sony.com