40 reviewssorted by Newest
Beautiful garland
Beautiful garland for my fireplace mantle and banister. It takes a lot of batteries and they don’t last long.
Customer review from Balsam Hill
Nice looking, but consumes batteries
Very Nice looking Garland. Cosumes batteries VERY quickly. WE have ten set for 6 hours per night and need to replace batteries every 5 to 6 days. Using Duracelll Brand Batteries
Customer review from Balsam Hill
Response from Balsam Hill
Hi! Glad to hear you’re enjoying the look of the garland. Battery life can vary depending on the specific product and its environment, especially with longer daily use. Warmer temperatures can also impact how quickly batteries drain. We appreciate you sharing your experience, and do let us know if we can help you with anything else.
Horrible!!!
I purchased 2 lighted garland. I am very disappointed in my purchase. I have purchased outside garland from you before and thought I was getting the same kind of plug in garland. The garland I received was battery operated which is really not good. The light on the garland is so weak you can barely see the light standing right beside it. Also I have it on timer to shine every night for 3 hours and the batteries are already dead. It takes so many batteries to run it and even then you can barely see the light. I would never purchase this again. I was happy with the garland I ordered previously that plugged into the socket. Very unhappy with this purchase!!!
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your feedback regarding the Green BH Fraser Fir Garland, Debbie. These garlands are crafted from the same lifelike True Needle® foliage as our BH Fraser Fir® trees and set on a natural vine frame, designed to bring enduring charm and realism to your holiday décor. Because these garlands are battery powered, the lights draw from AA batteries rather than a continuous plug-in power source. This means the brightness may be lower, and the batteries can deplete quickly if the garland is used outside of the timer settings or if batteries are not fresh, which may explain why the lights only last for a short period. Our Customer Service team is always happy to provide guidance on battery selection and usage to help your garlands shine as intended. Please don’t hesitate to reach out, we're here to assist.
Frasier Fir garland
Beautiful garland and lights. I first tried the battery powered garlands and found inconsistency in the quality and the lights flickering. I returned those and bought the tried and true plug-in. So pretty and working without fail.
Recommends this product
Customer review from Balsam Hill
So real!
I’ve hesitated to buy artificial Christmas decorations until now! Saw the Balsam Hill Fraser Fir Garland at a friend’s, and had to buy for myself! Looks so real, and the stems/needles are pliable so you can shape as you like!
Recommends this product
Customer review from Balsam Hill
Nice but…
Garland looks nice but I’m disappointed that I’ve already had to replace the batteries after only 2 weeks. I put in brand new Duracell batteries too! If I knew this would be the case I would have gone with the plug in version.
Customer review from Balsam Hill
Response from Balsam Hill
Hi, JEL! We’re glad to hear you’re enjoying the look of your garland. Battery-powered lights are designed for convenience and safety, though runtime can vary depending on battery type, usage, and environmental factors. For longer-lasting illumination, you can opt for rechargeable ones. We are glad to answer any questions you may have.
Lights are Dim
Lights are dim. I’ve had two trees from Balsam Hill and the lights on those are so much brighter. Also have a large battery powered wreath made by balsam hill that is several years old. Same clear LEDs. I expected these to be as bright, but not even close. The two small wreaths that I also purchased have the same problem with dim lights. Other than that, the garland is nice and full and looks great on the mantel.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your thoughts and a photo. We’re glad to hear you’re enjoying the fullness and overall look of the garland on your mantel. Lighting can appear softer depending on the power source, battery type, and placement. Our LED designs are intended to create a warm, ambient glow rather than a strong brightness. That said, we appreciate you pointing out the difference you noticed compared to your other Balsam Hill pieces. Should you need any further assistance, our team is just a message or call away.
Garland Catastrophe
Takes 16 AA batteries and they don't lat a week. Cheap product.
Customer review from Balsam Hill
Response from Balsam Hill
Thanks for your review. We’re glad you like the garland’s design and appearance. Battery life can vary depending on the type and brand of batteries used as well as the settings and duration the lights are on. Using high-quality or rechargeable batteries can help extend performance and make the garland more convenient to use. If you need further assistance we are here to help.