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Web ID: 234631651,660 reviewssorted by Newest
Disappointing
I always use Lancome Definicils mascara. But they stopped making it in the sapphire blue color so I thought I’d give this a try. Oh goodness. Clumpy and pieces of mascara flake off. I did like the blue color. Just so disappointed, especially for the price. Try the Lancome product and you won’t go back to this one.
Response from Macy's
Hi there! Thank you for sharing your honest feedback on our Lash Clash Extreme Volume Mascara. We are thrilled to hear that you loved the vibrant Electric Blue color, but we are truly sorry to learn that the formula's texture and wear time did not meet your expectations. We aim for Lash Clash to provide an "over-the-top" volume experience with a high-pigment finish, and it is disappointing to hear that the creamy, wax-infused formula felt clumpy and experienced flaking on your lashes. We understand that transitioning from a high-definition formula like Défincils can be a shift in "vibe," but we take your feedback on the value and performance very seriously. We will certainly share these insights with our quality and product development teams to ensure we are delivering the luxury experience our community expects. We want you to love your YSL Beauty routine.
Be careful
I purchased this mascara in December. Three months later, the rubber stopper has come out of the tube and I had black mascara all over. It's too late to refund me or exchange it. I thought Lancome made top of the line products!
Response from Macy's
Hello Pamela! Thank you so much for sharing your honest feedback regarding your experience with our Lash Idôle Flutter Extension Lengthening Mascara. We are sincerely sorry to hear that the rubber stopper did not stay in place and for any disappointment it caused, as we take the quality and integrity of our packaging very seriously. Our mascaras are designed to provide a high-performance formula that stays fresh and pigmented for every swipe, and it is truly regrettable when the tube is not functioning as intended. A helpful tip to ensure your mascara always performs its best is to always pump the brush gently rather than vigorously and to always close the tube tightly after each use to keep air from entering the container. We truly appreciate your feedback as we continue to refine our packaging and formulas for all our consumers.
Lush mascara
Lovely mascara lengthens and makes eyes pop
YSL
Great product
Recommends this product
Not lifting
Not for stubborn straight lashes. Usually waterproof mascara is the only thing that keeps my lashes up but with this mascara they dropped immediately even after curling them.
Response from Macy's
Hi DB23, We are so sorry that Lash Clash Extreme Volume Mascara did not live up to your expectations for your lash type. We strive to create products for everyone, and we're saddened to hear this one didn't work for you. Since you mentioned waterproof mascara is the only thing that keeps your lashes up, you may want to try Lash Clash Extreme Waterproof Mascara. Thank you for sharing your feedback.
Great for sensitive eyes!
I've tried many different mascaras and only lancome doesn't bother my eyes. Even Clinique and Almay gave me a reaction! I switched from lancome because they test on animals. So I tried this and I love it. I just wish it made my lashes a little thicker looking though but I would definitely buy it again.
Recommends this product
Mediocre
I wasn’t as impressed with this mascara due to its clumping. It does coat lashes well, but the brush is not the best for fine application.
Response from Macy's
Hi Linlee, We are glad to hear you enjoyed the coating power of Lash Clash, but disappointed you experienced some clumping. It’s designed for high-impact volume, though we're sorry to hear the brush wasn't the right fit for your application style. Your feedback is so valuable to us.
On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.
Oil-absorbing/moisturizing
On average, customers rate the Heavy/light of this item as Light.
Heavy/light
On average, customers rate the Best for day/best for night of this item as Best for night.
Best for day/best for night
My favorite skin care
I’ve been using Kopari oil and butter for two years now. That set keeps my skin so soft and moisturized. It smells great too. Usually put it on in the evening after the shower. Let it absorb for a bit and my skin is soft and beautiful for days!
On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.
Oil-absorbing/moisturizing
On average, customers rate the Heavy/light of this item as Light.
Heavy/light
On average, customers rate the Best for day/best for night of this item as Best for night.
Best for day/best for night
Recommends this product