Product details
Web ID: 2417133879 reviewssorted by Newest
Awful and sad
Horrible. Used twice and it was no good. The finish is defective. Will never buy a Bobby Flay again.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
Warping after a couple use
I was excited to try this. On the first use, I used it to sear beef with a small amount of oil, but it was not entirely nonstick. Worst of all, it started warping after the second use, and now it does not sit level on the stovetop. Disappointing!!
It’s the right size I needed but everything sticks to it.
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Not nonstick
We only used this twice, did not use cooking spray and did not have the heat past medium and not only did it completely oxidize, it is not nonstick. Worst pan we have ever purchased. It is unfortunate because we have used other Greenpan products for many years with no problems. Be aware, there are no refunds or exchanges allowed so I would recommend going with another product, or even a different brand that has better customer care.
Customer review from greenpan.us
My new go-to pan for everything
I recently was given several options for a 15 year performance gift at my work. After looking through several pages of kitchen tools, backyard accessories, and pocket knives, I found this 12" carbon steel frypan. I've been thinking about trying carbon steel cookware for a little while, and this seemed like a great opportunity to try it out. Upon receipt, I cleaned it inside and out with warm water and a mild soap, then heated it up with some oil and some potatoes (recommended by a YouTube video. not sure it did anything). In the last three weeks, the only time I've removed the pan from my cooktop is to run a little warm water and wipe it clean. I've cooked steaks, eggs (fried and scrambled), chicken thighs, spaghetti sauce, browned sausage and chicken for a gumbo, made a few bags of ramen noodles with chicken and eggs, made French Toast, and baked a deep dish pizza. This pan is fantastic. It really gets the results of cast iron and stainless steel in one versatile pan. I'm not a professional cook by any measure, but I love cooking and experimenting in the kitchen. I'm also impressed at the results it gets on the horrible electric stove in our temporary apartment. Can't wait to try it out on a proper cooktop when our house is ready. To be honest, I was getting this just to try out the material to see if I liked cooking on carbon steel. I expected this pan to be a little bit cheaper quality, but thought if I liked the material I could always upgrade to the Made In version. This pan is sturdy, has a nice weight, and really does handle everything I throw at it. If anything ever happened to it I would definitely buy another.
Recommends this product
Customer review from greenpan.us
Worth it
Food doesn’t stick, the jut require extra steps to care for them.
Recommends this product
Customer review from greenpan.us
Light weight, iron skillet efficiency
This pan requires a new way to cook. And even though the directions were hard to read, it's best to follow them.
Recommends this product
Customer review from greenpan.us
Don’t waste your money!!
I thought I was getting a great deal on this frying pan, but it turned out to be the worst one I’ve ever used. Everything sticks to it, even when I use oil or cooking spray. I’m definitely returning it.