GreenPanKyoto Carbon Steel 14" Pan
Product details
Web ID: 2417134489 reviewssorted by Newest
Wrong thing sent.
I never got the product ordered. Instead they sent me a 10 piece set in a salmon color.
Good pan but warps
Great. Love it but it warps when cooking on low or or high. Leaving a bulge downward whilst cooking.standard electric cooking top
Customer review from greenpan-au
Kyoto Carbon Steel.
I cook a lot of Chinese dishes & stir fry. Wanted so badly this to be THE WOK. Sorely disappointed it was not to be. The finish came off after 1st use. Rust after. Despite following all the instructions. Total waste of money.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
The quality of this wok is terrible.
The quality of this wok is terrible. I just bought it, and the bottom started rusting the very first time I used it for stir-frying.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
NOT NON-STICK! Waste of money!
never write reviews, but I felt compelled on this one, that's how upset I am! Within second use of month, it rusted badly! No matter what I would cook on it, it stuck to it! It didn't seem like it was seasoned, and there were no care instructions, maybe that would have made a difference! ?I doubt it! Don't know what to do with it, without wasting it, probably only steam!! the reviews claiming nonstick might be occasional users, once in a blue moon!? I am irate for taking a chance on the positive reviews, and the money I wasted, I wouldn't even want it if it was gifted!
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
no even a month.
only use for vegetable on low heat, natural coat starter disapear after few use, then it got kind of rusted and then finall after 8 uses rusted and no even a month damage. not worth the money and the work to keep it from damage, useless.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
NOT NONSTICK
NOT non-stick. Needs to be carefully cleaned and treated. Easily scratched. Great size and weight.
Customer review from greenpan.us
How come rust it hard to take care
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.