317 reviewssorted by Newest
Quite a Bit Less
Disappointed from the first slice. If a toaster is made with long slots for wider bread, then it should have toasting elements ALL the way across. This one lacks toasting elements in the center, leaving the center of the bread unevenly toasted.
Customer review from breville.com
Response from breville.com
We're sorry to hear about your experience. Thank you for your review and your feedback. We'll definitely pass this on to the appropriate people, as we are continuously trying to improve our customer's experience.
Works as expected for a Breville
Toaster works very well for bagels and other products.
Recommends this product
Customer review from breville.com
Terrible design - DO NOT BUY
This has to be one of the worst designed toasters Ive ever seen. The heating elements inside is divided into two sections on each side with about an inch and a half gap in the center. This flaw leads to the edges of the toast burnt black while the middle stays completely untoasted. Ive tried every setting even the lowest and flipping the slices while running it through multiple cycles. Ive had the toaster less than 90 days. Would not recommend to anyone.
Customer review from breville.com
Response from breville.com
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Does not toast evenly
I bought this based on great reviews and recommendations on other websites. Total disappointment. It does not toast evenly. The top ends up completely burnt, while the middle is barely toasted. Replacing with a different brand soon.
Customer review from breville.com
Two toasters failed.
We have purchased this toaster twice, and both times they barely lasted a couple of years. No it sure why this is so poor quality. We have five kids and need a four slot toaster and with the Breville name we expected more.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Failed after 15 months
This toaster worked well for 15 months - we started a toast cycle, heard a pop, and now it only toasts the edges. Very disappointing.
Customer review from breville.com
Response from breville.com
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Gifted
Purchased this great toaster for our grandsons - 1st time on their own & they tell us “it’s a great toaster!”👍😊 Great memories for them!
Recommends this product
Customer review from breville.com
Heating element failed
I enjoyed the toaster until the center heating element failed after 18 months. The center element only toasts on high when toasting on bagel setting otherwise it only has a low glow for regular toasting. One side is toasted the other is not. It must be an issue with the controller. I have seen other reviews with similar issues.
Customer review from breville.com
Response from breville.com
We're sorry to hear of this. Please expect an email shortly. We'll be happy to help you from there.