LancômeMascara Melter Gentle Conditioning Mascara Remover
Product details
Web ID: 249988741,789 reviewssorted by Newest
Excellent
I did a blind buy on this purchase when it marketed for “less lash fallout and breakage”. I generally apply 4-5 coats of mascara + primer so this product sounded like just what I needed. Initially, I was on the fence about it as I wasn’t sold on its effectiveness. I Was Wrong. I Was Stunned. While it is gentle, it absorbed quickly. It breaks down even the thickest mascara coats. Allows for light pressure removal onto a cotton square with No pulling or scrubbing of my lashes. So Yup! I will definitely continue to purchase this product.
Recommends this product
Customer review from lancome-usa.com
Super functional
It is excellent, it helps remove mascara from the lashes with ease, without damaging them. it has an oily consistency that causes no irritation, performs very well, and comes in beautiful, highly functional packaging that is very easy to use . Love
Customer review from influenster.com
Impressed!
I was impressed with this mascara remover wand. I didn’t have high hopes but it worked very well at removing all of my mascara that it pleasantly surprised me. I have sensitive eyes and skin and this didn’t irritate me at all. I am going to use this in my regular routine now since it made it so easy for all of my mascara to gently come off without residue!
Customer review from influenster.com
Easy to use and gentle on my eyes!
This does exactly what it says! Melts mascara away without any rubbing or scrubbing the delicate skin around the eyes. I am able to just rinse and go after using this product. It is gentle on my sensitive eyes as well.
Customer review from influenster.com
Skip this one
I generally prefer Lancôme eyelashes products because they are so gentle but this product does not feel safe to use so close to the eyes. A little got in one of mine and it was horrible. I’ve not used it again.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hi there! We are so sorry to hear about your experience with the Mascara Melter, as we know how uncomfortable it is when a product causes irritation near your eyes. It is truly disappointing to learn that a product you were excited to try didn't live up to the gentle standard you expect from Lancôme. We completely understand why you would feel hesitant to use it again after such an unpleasant situation. If you no longer wish to keep the product, please know that we offer a 30-day return policy for items that don't quite work out for you. You can view our return instructions here: https://www.lancome-usa.com/customer-service-shipping-and-returns.html. Your safety and satisfaction are our top priorities, and we appreciate you bringing this to our attention.
Not worth the hassle
I was not a fan of this product. To me it’s just an extra unnecessary step. I felt it was easier to just clean my eye products off with my cleanser. It’s very liquidy and I was concerned I would get it in my eyes. It was easy to store and didn’t take up any space. It didn’t leave my eyes feel any different than just using cleanser
Customer review from influenster.com
Love
If you want stunning lashes this máscara is ideal, superó long and super voluminous. I simply loved this máscara, its easy to remove, love love.
Customer review from influenster.com
Gentle way to remove mascara
This product works better than I thought it would! Truthfully I wasn’t sure what to expect, but it has made getting mascara off so much easier and gentler. My only complaint is I don’t love the feeling of the product and I always worry about it getting in my eyes but so far it’s been great!
Customer review from influenster.com