Product details
Web ID: 251833989 reviewssorted by Newest
DO NOT PURCHASE- UNSAFE AND HORRIBLE DESIGN
Hello, The Grow and GO car seat is NOT safe to use. After properly installing with the guide of the product manual the carseat still moves side to side and back and forth a considerable amount. The user guide recommends using a towel to prop and support the carseat as well as pushing the passenger chair directly up to the back of the carseat for stability. This is NOT safe! We instead went with the Graco Slim Fit and it was MUCH better & not to mention took less than a minute to install, compared to the over 15 minutes this one took to install. NOT ideal for quick transitions or switching carseat. Save yourself the time and DO NOT purchase!!
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for taking the time to share your experience. We’re truly sorry to hear that the seat didn’t feel secure after installation — we understand how concerning that is, especially when you’re following the manual step‑by‑step and still seeing more movement than expected. Your child’s safety and your confidence in the setup matter deeply to us. We’d really appreciate the opportunity to walk through the installation with you, as a few adjustments can often make a significant difference in how firmly the seat tightens and how stable it feels. Our team can also review the specific recommendations you mentioned to make sure everything is being used correctly and safely. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can take a closer look and support you directly. We’re here to help ensure your seat is installed safely and working the way it should.
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Never have had any problem with these car seats expect when when my kids fall asleep in them their heads fall forwards.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for sharing your experience with the seat. We’re glad it’s been working well overall, but we’re sorry to hear your kids’ heads fall forward when they fall asleep — we know how concerning that can feel. A few adjustments to the installation or harness setup can often help improve head positioning, and our team would be happy to walk through those steps with you. Please feel free to reach out to our Consumer Care Team at 1-800-544-1108 so we can take a closer look and help ensure everything is set up safely and comfortably.
Easy and simple to install
I bought this currency the month ago. It's a bit bulky, but I like it.It's easy to install.
Recommends this product
Customer review from doreljuvenile.com
Great value and quality!
I got one and it looks high quality, safe and also easy to install. My kid seems be comfortable and has different holders for his drinks and snacks. Great Value!
Customer review from doreljuvenile.com
Reliable car seat.
Best car seat we’ve had for my infant and toddler.
Recommends this product
Customer review from doreljuvenile.com
Would not recommend
I would not recommend this car seat to anyone. The straps do not work correctly and won’t tighten the way they should, which makes me feel like it’s unsafe for my child. On top of that, the fabric ripped far too easily, and I’ve only owned it for about 6 months. The cup holders were already cracked when I received it, and for the price I paid, I was very upset to receive it already broken. For something this important and expensive, I expected much higher quality. Very disappointed because I usually love this brand:(
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with the car seat — especially with the harness, fabric, and damaged cup holders. That’s absolutely not the level of quality or experience we aim to provide, especially for a product as important as this. We completely understand your frustration, and we appreciate your loyalty to the brand. We’d like the opportunity to make this right! Please reach out to our Consumer Care Team at 1-800-544-1108, and we’ll assist you with troubleshooting the harness issue, and explore options for replacement parts or seat.
Terrible car seat
If I could give this car seat 0 stars I would we got it just over a year ago for my son and it’s been nothing but problems since. The cups holders come out so easily my one year old was pulling them out. The headrest cover does not stay on and he pulls it off. LUCKILY he hasn’t broken the styrofoam yet. The harness will slowly widen on you to the point it’s constantly falling no matter what you do with it. Pinch test, loosen straps, extra tighten, bump the head rest up. THEY WILL FALL DOWN. My point is literally avoid this car seat and this brand. Waste of money.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
We are sorry to hear of your experience with this car seat. Please reach out to Safety 1st Consumer Care at Support@djgusa.com. We want to help!
Absolutely do not buy this brand. Very dangerous
This brand of car seat is horrible. It’s impossible to get it secure. I’ve read though their instructions so many times as for there might be something I missed. I’ve watched video after video. I’ve tried everything. It absolutely will not snug down. It’s a total junk. My other car seats don’t even budge. This one still slides from side to side once you get it cinched down.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for taking the time to share your experience. We’re really sorry to hear how difficult it’s been to get the seat installed securely — especially after going through the instructions multiple times and watching several videos. We understand how frustrating and concerning it is when a seat still moves more than expected despite all your efforts. This definitely isn’t the experience we want for any family, and your feedback is important to us. We’d appreciate the chance to take a closer look and help troubleshoot what might be happening. Our Consumer Care Team is here to support you directly and walk through the setup step by step. Please feel free to reach out to us at 1-800-544-1108 so we can assist you.