L'OccitaneVolume and Strength Conditioner 16.90 fl oz
Product details
Web ID: 252472143 reviewssorted by Newest
Ingredients are Appalling
I used to love this conditioner before it was reformulated. Why... tell me why, is parfum/fragrance SO high up on the ingredient list? It's seriously higher than every moisturizing agent, essential oil or extract, etc. This is essentially just liquid hair perfume in a large pump bottle! After using for about a month (2-3x a week), I was wondering why my hair didn't feel as smooth, glossy, or voluminous as the previous formula - now I know! STAY AWAY!
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Jennie! Thank you for your feedback on our Volume and Strength Conditioner. We are sorry to hear the new formula did not meet your expectations. At L’Occitane, we value sensorial experiences, which is why fragrance is thoughtfully included in our formulas. However, we can assure you that it does not compromise performance. That said, we recognize that every hair type has different needs, and a single formula may not be the right fit for everyone. We appreciate you giving it a try, and we will be sure to share your comments with our Product Development team for review. Our Customer Care team will be in touch shortly to offer a personalized consultation.
scent is amazing
I actually found the product while traveling they had them as their toilette so I than look up the company and purchased everything I only gave it a three star because the bottles are small for the price
Recommends this product
Customer review from L'Occitane US EN
Literally smells horrible
I got both the shampoo and conditioner and i literally have to throw them out it smells so bad, ive been trying to use it for a few weeks now but cannot stand the smell super disappointing
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Addison! Thank you for sharing your feedback on our Volume & Strength Shampoo and Conditioner. We are sorry to hear that the scent did not meet your expectations. We sincerely appreciate your input and have shared it with our product development team for consideration. Our Customer Care team will be in touch shortly to provide further assistance.