Lancôme3-Pc. Idôle Power Mother's Day Perfume and Lash Idôle Flutter Extension Mascara Set
Product details
Web ID: 26088329260 reviewssorted by Newest
Be careful
The stopper came out and I had black mascara all over! Wrote to Lancome since Macy's won't return it now. Very disappointed, but I loved the mascara while it worked!
Be careful
I purchased this mascara in December. Three months later, the rubber stopper has come out of the tube and I had black mascara all over. It's too late to refund me or exchange it. I thought Lancome made top of the line products!
Response from Macy's
Hello Pamela! Thank you so much for sharing your honest feedback regarding your experience with our Lash Idôle Flutter Extension Lengthening Mascara. We are sincerely sorry to hear that the rubber stopper did not stay in place and for any disappointment it caused, as we take the quality and integrity of our packaging very seriously. Our mascaras are designed to provide a high-performance formula that stays fresh and pigmented for every swipe, and it is truly regrettable when the tube is not functioning as intended. A helpful tip to ensure your mascara always performs its best is to always pump the brush gently rather than vigorously and to always close the tube tightly after each use to keep air from entering the container. We truly appreciate your feedback as we continue to refine our packaging and formulas for all our consumers.
Excelente
Buen perfume
Lush mascara
Lovely mascara lengthens and makes eyes pop
Love Macys
Love the counter girl
Never received the Lancome Mascara
Poor service, charged for mascara and did not receive
No clumps
I love that this mascara does not get clumpy. I've been using this product for over a year and I am still impressed.
Recommends this product
On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.
Oil-absorbing/moisturizing
On average, customers rate the Natural wear/long lasting of this item as Long lasting.
Natural wear/long lasting
On average, customers rate the Sheer/bold of this item as Bold.
Sheer/bold
Wand broke!!!
I have only used this product at most 4 times since buying it a month ago. Today I went to put the mascara on and the wand snapped off inside and I can no longer use. I’ve wee had this issue with any other mascara. I’m highly disappointed especially with the price point and only using the product 4 times
On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.
Oil-absorbing/moisturizing
On average, customers rate the Natural wear/long lasting of this item as Long lasting.
Natural wear/long lasting
On average, customers rate the Sheer/bold of this item as Bold.
Sheer/bold