L'OccitaneLe Savon Verbena Liquid Hand Soap 16.90 fl oz
Product details
Web ID: 2644027264 reviewssorted by Newest
Bottle is not right
I have used this product for years!! The new bottle looks ok but the pump doesn't give enough product when you press it! It's like a half pump instead of a full pump. Not sure I will keep buying this or maybe this bottle will be improved. Could it be defective??
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Kathy! Thank you for sharing your feedback on our Le Savon Verbena Liquid Hand Soap. We are sorry to hear about your experience with this product. This is certainly not what we intended and we will be in touch shortly to provide further assistance.
I would not buy this product again in this current form
I have been using Verbena liquid hand soap for years. This is my first purchase under the new name and bottle. The new smell is horrible! It smells like something is burnt and it does not moisturize like it used to. Please bring back the other formulation. It was so much better. I signed up for auto ship which I will now have to cancel sadly.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Mary! Thank you for sharing your feedback on our Le Savon Verbena Liquid Hand Soap. We are sorry to hear about your experience with this product. We will be in touch shortly to provide further assistance.
Bad Packaging
I likebthe product but the container eas broken and some of the product leaked into the package! I would have returned but we needed it for the weekend.
Recommends this product
Great product
Lovely smell and good container
Recommends this product
Customer review from L'Occitane US EN
Terrible new bottle
It is a shame the plastic bottle is so cheap and doesn't live up to the quality of l'occitane and definitely not right for the price point of this product. Please do tin, glass or anything more luxurious to keep up with the competition.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
HI Mai! Thank you for sharing your feedback on our Le Savon Verbena Liquid Hand Soap. We are sorry to hear that the packaging of this product did not meet your expectations. We recommend trying our 11.8 fl oz version as it comes in a premium glass bottle. Your input is incredibly valuable to us, and we will be sure to share it with our product development team for review. Our customer care team will be in touch shortly to provide further assistance.
I will never but this again.
The new lightweight round bottle is horrible. I love the heavier rectangular bottle. Now it looks cheap. I will never buy it. How could you change to a lighter weight ugly bottle? Just to save money? You have ruined it for me.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Janet! Thank you for sharing your feedback on our Le Savon Verbena Liquid Hand Soap. We are sorry to hear that the new packaging did not meet your expectations. We sincerely appreciate your input and have shared it with our product development team for consideration. Should you require any further assistance, please feel free to contact us at contact.en-us@loccitane.com.
Another disappoint!!
This product used to be great, now it sucks!! Idk why they change the formula but it's seems on they've done it on more than just a few products and none of them are for the better!!
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Colin! Thank you for sharing your feedback on our Shea Hands & Body Verbena Liquid Soap. We are sorry to hear that the current version did not meet your expectations. We occasionally update our formulas for a variety of reasons, including ingredient sourcing, regulatory requirements, and our continued commitment to more sustainable practices. That said, we understand that even the slightest difference can have a big impact when it comes to a product you have loved for a long time. We appreciate you giving it a try, and we will be sure to share your comments with our Product Development Team for review. If there is anything else we can assist you with, please feel free to reach out to us at contact.en-us@loccitane.com.
The Best Smelling and Moisturizing Handsoap, I've EVER Used!
I first used L'Occitane hand soap and other products on Norwegian Cruises ships in the Haven Suites. I absolutely Loved the smell every time I washed my hands. We were at an airport once, and I saw the L'Occitane store. Had no idea I could buy it and they had stores. Bought my first bottle and refill. I don't have dry hands anymore in the winter, it's amazing! I also put it in my kitchen sink dispenser, cause I love the smell so much!
Recommends this product
Customer review from L'Occitane US EN