Lancôme3-Pc. La Vie Est Belle Eau de Parfum and Body Lotion Set
Lancôme3-Pc. La Vie Est Belle Eau de Parfum and Body Lotion Set
Product details
Web ID: 2651132812 reviewssorted by Newest
Opened box
I received an opened box with an opened (used) lotion tube. It seems perfume got used too because they were not full
Response from Macy's
Hello, we are deeply sorry to hear that you received an opened and used La Vie Est Belle Gift Set. Please know that this is absolutely not the standard of quality we uphold at Lancôme. Since your purchase was fulfilled by Macy's, we recommend contacting Macy’s Customer Service for a return or a new replacement. You can also reach out to us directly at:1-800-526-2663 Mon-Fri 10am-7pm EST and give case #47284438.
Why Lancôme are using a cheap package?!?
The items moved in the box, The perfume is quite expensive, so it’s surprising they used such a cheap box; the perfume itself doesn't seem refined at all. I’m thinking about returning the product—I’ve bought this set before, but I’ve never received it like this... I’m starting to doubt whether it’s actually the authentic product.,
Response from Macy's
Hello! We are deeply saddened to learn of your disappointment, as receiving a Lancôme set should always be a moment of pure joy and luxury. We understand your concern regarding the presentation; our new, lighter packaging is a deliberate, conscious step toward sustainable luxury, designed to protect the environment without compromising the quality of our scents. We also want to reassure you that every product at Macy’s is an authentic Lancôme creation. We encourage reaching out to Macy's Customer Service directly for further assistance. We hope to better serve you in the future.
My Favorite Scent
I love the scent of La Vie Elst Belle Eau de Parfum. For a few dollars more you received body lotion & a purse-size scent. Good deal! Lots of compliments guaranteed.
Recommends this product
OMG! The best one
This is a MUST HAVE for summer. I love the Floral fragances and this is one is my favorites. I love the vanilla as the base note. I purchased it at least 5 times. I promise people will turn around to see you if you pass by just the smell of this perfume. One day I got late at the airport and I was the LAST ONE to board the plane and it was full. At least 10 people told me I smelled SO GOOD! LANCOME, thank you for creating this perfume. I love you Lancome hehe.
Love it
I absolutely love this perfume.
La vie est belle
Love La Vie Est Belle. My signature scent! People always compliment me when I wear it!
Great customer service !
Great products, our Lancome rep was perfectly wonderful.
Recommends this product
Product in poor condition
I didn't like it, because at first I ordered one, and they didn't send it to me then the second one took many days and when it finally arrived the box was open and was crushed, I'm very disappointed
Recommends this product
Response from Macy's
Hello, we are so sorry to hear about the frustrating experience you had with your order. A luxury gift set like La Vie Est Belle should always arrive in pristine condition, and we are disappointed that shipping delays and damaged packaging ruined your experience. Since Macy's handled the fulfillment and delivery of your order, we recommend contacting Macy’s Customer Service or visiting your local store, so they can assist you with this issue.