Instant Pot6-Quart 13-in-1 Air Fryer & Pressure Cooker Combo
Product details
Web ID: 26865795110 reviewssorted by Newest
Great when it works but unrepairable within 2.5 years
Received as an expensive Christmas present! Great when working, but when the heating element failed within 2.5 years we were told by manufacturer it is not repairable. Unfit for purpose at the price.
Customer review from Instant Pot US
Quick release is dreadfully SLOW
Pleased in general but when the pressure cooker is set to quick release it takes the best part of ½ an hour to release. I don't call that quick.
Recommends this product
Customer review from Instant Pot US
I would not buy or recomend
Worked great until the lid seal got a nick (you're supposed to replace these every so often) and I tried to purchase a replacement. I could not find one that was a replacement, and their support was worthless. They kept telling me to buy the ones that would not fit. Would not recommend!!
Customer review from Instant Pot US
Poorly made and poor customer services
Though I have been able to make some tasty things in this, it is really not worth the money or worth throwing out your good slow cooker and air fryer. In the first year I had it, the pressure cooker acted up 3x and wouldn't shut off or wouldn't open after finishing. Now, I've had for a little over 2 years, the pressure cooker interior lid broke (the little tab that many other people report breaking). It's bad enough that it is busted and past warranty, but the company has NO IDEA when the replacement parts will be available. They have no supplies and no interest in creating a waiting list for the supplies.
Customer review from Instant Pot US
Product Is As Bad As The Customer Service
Overall, very mediocre. Doesn't do anything well other than pressure cook. Slow cooking, sautéing, air frying are all quite poor. Mine ended up getting stuck closed, less than two years after purchasing it. I reached out to Instant Pot with a video, proof of purchase, etc. they said it was past the one year warranty and they wouldn't do anything. They also stopped responding when I asked if more than $100 per year seemed reasonable for a device like this. Last time I buy any Instant Pot product
Customer review from Instant Pot US
Zero available replacement parts
I used to think highly of this unit, until the steam release valve handle accidentally went into the disposal and got chewed up. No problem, I thought, I'll just order a new replacement part. Have spent more than hour email/chat/phone before a support person admitted 'there are ZERO replacement parts available for this unit' and suggested I buy and entirely new Instant Pot. I just couldn't believe what I was hearing. Ebay does have lots of available parts, but so far I haven't found anything at all for this model (Duo Crisp 6.5qt w/ Ultimate Lid).So I cannot recommend a model which is apparently completely unsupported by Instant Pot.
Customer review from Instant Pot US
Poor lid design
The pressure cooker lid is poorly designed. The tab breaks off easily. Would not recommend.
Customer review from Instant Pot US
no way to replace the pressure lid
pressure-cooking cover has a plastic part that breaks often and instant pot doesn't sell pressure cover replacements separately.
Customer review from Instant Pot US