Philips AventDouble Electric Premium Breast Pump with Natural Motion Technology
Product details
Web ID: 2695732395 reviewssorted by Newest
Not worth the premium price
Not much difference than other that I have tried and impossible to get additional parts( flange)
Customer review from philips.com
Response from philips.com
Hi there, Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Avent Breast Pump. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer Care
NO CLOGGED DUCTS
When I was in the hospital using the hospital grade pump I kept getting lumps because my ducts were clogged. After coming home and using this pump it empties me out so well and I don’t have to worry about mastitis!
Recommends this product
Customer review from philips.com
Very good product. Highly recommended.
There are some products they are not focused to customer/user. But this product is highly user friendly, designed to aid the user. From day one I am very happy with this product. I feel lucky that I have chosen this product.
Recommends this product
Customer review from philips.com
It is not what I expect
The flange comes out all the time which causes leaks… the product it not complete hands free, you have tu buy a special bra… and the belt that comes as an hand free accesory doesn’t allow you to see the pumping time… sometimes without a specific reason the pumping is not strong enough and the battery only allows two pumping sets
Customer review from philips.com
Doesn't Hold Charge
I have returned this pump 3x because it has not held a charge. It only works if plugged in the wall. This is not convenient for me and i will need to but a different hands free pump. The suction settings are minimal. Tedious to clean. Very disappointing and dissatisfied. The only thing I like about the pump is the silicone flanges.
Customer review from philips.com
Response from philips.com
Hi there, Thank you for sharing your experience and useful feedback. It's much appreciated, as we're always trying to improve the products. We are sorry to hear about your disappointment with the Philips Avent Double Electric Breast Pump. The Philips Avent Double Electric Breast Pump can only be used when plugged into a power outlet. If you would like to have the possibility to use a breast pump on the go, please note that we also have premium models available (SCF398, SCF396, SCF394). These models can also be used cordlessly thanks to the rechargeable battery. Also,it is important to clean your Philips Avent Electric Breast Pump before the first use and afterwards regularly to maintain good breast pump hygiene. We hope this was helpful. However, in case you have any additional questions or issues, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon. Kind regards, Philips Consumer Care
Terrible battery life
I really recommend anyone looking into buying this pump to purchase another brand. The battery life does not last. I’m constantly charging it. I explained this and the company was nice enough to replace it. But, the one they replaced it with had the same issue. I charged it last night, used it once this morning, and already have to charge it again. It claims to last for 3 sessions (I believe) but barely lasts for 2. Definitely shop elsewhere. I haven’t even had the pump a year. It’s really unfortunate because it’s a good amount of money. If you don’t mind sitting with it with the charger every session, go for it (but then that defeats the purpose of having the belt to carry it).
Customer review from philips.com
Response from philips.com
Hi there, Thank you for bringing this to our attention. We're sorry to hear that your Philips Avent electric breast pump does not meet your expectations. We would like to advise you if the charging does not stay as mentioned; it must be the power outlet. Try plugging the device into the different power outlets and allowing the battery to charge. Make sure you use the provided adapter, and check that it is attached sufficiently to the motor unit and into the power outlet. We hope this helps. We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer care"
Best Flange
I love the Avent Flanges. They are the best. I almost don't even feel them while pumping and I'm getting great production as well. They are easy to clean and I love that they came with a cover to keep them clean. I bought this pump because I was getting sore breast from pumping and feeding. This is my 2nd child and 2nd rounnd of pumping. I've tried several differnt flanges, flange inserts/alternatives and this honestly the best. The pump itself is good but not great. It pumps well enough but is a little loud for my preference. There are a few things that could be improved about it, but overall it gets the job done. I also like that it is portable with the belt, although I haven't tried this yet. I typically use this pump when sitting in bed for my first and last pump of the day.
Recommends this product
Customer review from philips.com
I loved this pump, worked great at extracting milk and was very comfortable. Unfortunately my baby is only 8 months old and the pump has stopped working. It now only works while plugged into the wall. For the price tag I’d expect this product to work for more than 8 months. Honestly very unfortunate, I wouldn’t recommend because now I either spend the money to purchase a new pump or just manually extract.
Customer review from philips.com
Response from philips.com
Hi, Thank you for bringing this to our attention. Not being able to provide our little ones with the nutrition they need is indeed a frustrating feeling. We want to help and learn more about why and how we can help. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care