BrotherTN420 1200 Page-Yield Toner
Product details
Web ID: 270371095 reviewssorted by Newest
Horrible experience
Only prints about 500 pages even though pages were mostly text say 95% of them
Customer review from brother-usa.com
Response from brother-usa.com
We understand your Brother TN420 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
Rock your BROTHER!!
Lately I’ve used cheaper cartridges. DONT. Use only Brother for your Brother. What a difference! Better quality of product and service.
Customer review from brother-usa.com
copy count
I was amazed at the claim of the 1200 copies. I recently counted each of the copies from day one of the toner, and when the toner light showed up I had only done 220 copies. These were not in the toner save mode. The tn450 version claims 2600 possible copies. Reality is simply not present. Otherwise, my HL2240 is fine.
Customer review from brother-usa.com
Response from brother-usa.com
Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. We are sorry that you are unhappy with your Brother TN420 cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
Great toner
Toner lasts for a long time and is super easy to install in my printer. Worth every cent
Customer review from brother-usa.com
Oh, Brothers, Where Art Thou!
The box the TN-420 toner cartridge comes in includes a document with installation instructions for your printer. And including this link: http://www.brother./original/index.html for instructions on how to return the used toner cartridge to the Brother Collection program. I entered the link into my browser's search bar. On the page that opened, there was NO information on how to return a used toner cartridge or a link to it. "Oh, by the way," you could take the used cartridge to a store that sells the cartridge. My experience has been that the stores I purchased them from don't recycle them. Please discard the used toner cartridge in accordance with your local regulations, keeping it separate from domestic waste. Toner cartridges are not included in the list of items we can place in our recycling bin for pickup by a waste company once a week. Why aren't the manufacturers of plastic items responsible for recycling them? Why is the consumer responsible for attempting to recycle them? At present, 99% of the seafood we consume contains nanoplastics, and by 2050, there will be more plastic in the oceans than fish. Nanoplastics are in our food and water. We have nanoplastics in our brains about the same amount as in a plastic take-out food spoon. Oh, Brothers, Where Art Thou!
Customer review from brother-usa.com
Response from brother-usa.com
I’m sorry to hear that you are having recycling cartridge issues. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. You can request a return label on our website. Log in to your Brother Account or create a new account to print the free pre-paid return label. Please follow all the steps listed in the following link: Web Page: https://www.brother-usa.com/supplies/toner-ink-recycling If you have difficulties, please contact Brother Customer Service at: https://www.brother-usa.com/support/