PhilipsSonicare Sensitive S2 Replacement Toothbrush Heads 2 Pack
PhilipsSonicare Sensitive S2 Replacement Toothbrush Heads 2 Pack
Product details
Web ID: 27180889165 reviewssorted by Newest
I've only been using the new S2 for a few weeks and now the flashing toothbrush symbol is lighting up. What's with that? Also, the button to turn the brush on or off is stuck so hard I can barely turn it on. What's with that? Overall, I am not happy with your products.
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your experience with us. We’re sorry to hear that you’re encountering multiple issues with your toothbrush, both the flashing replacement reminder appearing so soon and the power button being difficult to press. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be after only a few weeks of use. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for bringing this to our attention — we’re here to help. Best regards, Philips Consumer Care
Great brushes
These are great. Very gentle, yet they clean very well!
Recommends this product
Customer review from philips.com
I love the different cleaning options.
I love my mouth after using this toothbrush. It feels so clean and fresh afterwards.
Customer review from philips.com
S2 brush head TOO SMALL
The brush head on this new "S2" version is WAY TOO SMALL. S2 is ~25% smaller than the original S! Please bring back the original "S" for sensitive teeth.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Nope
I usually get what I assume are regular brush heads, but saw these and thought maybe they were worth a go with my sensitive teeth. I just tried it for the first time and definitely don't like these. The brush won't go any stronger than the lowest setting and my teeth are not clean. It's too bad I got a four pack, I'm not dealing with this for a year, so now I get to buy a new pack of a different kind and never use these, great use of money.
Customer review from philips.com
Response from philips.com
Hi there, thank you for sharing your experience with us. We’re sorry to hear that these brush heads didn’t work well for your needs, especially with sensitive teeth — that’s definitely not the experience we want for you. The limited intensity and the cleaning results you described shouldn’t happen, and we understand how frustrating it feels after purchasing a multipack. Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Warm regards, Philips Consumer Care
Brilliant Brush Head.
I am very impressed with this brush head. It is very gentle on the teeth and gums, providing an enjoyable brushing experience. It also cleans exceptionally well. Well done Philips! Please do not change it!
Recommends this product
Customer review from philips.com
Soft but effective.
Great for my sensitive teeth and gums. Softer than regular brush but still effective.
Customer review from philips.com
I love the sensitive heads much better on the teeth
Customer review from philips.com