RoborockQrevo Series Robot Vacuum and Mop – Building on Qrevo Pro,10,000 Pa Suction, Self-Emptying & Refilling, Auto Mop Washing and Auto Drying
RoborockQrevo Series Robot Vacuum and Mop – Building on Qrevo Pro,10,000 Pa Suction, Self-Emptying & Refilling, Auto Mop Washing and Auto Drying
Product details
Web ID: 27557813178 reviewssorted by Newest
Not what it’s cracked up to be!
I own 3 Roborock vacs which includes the Q5, Qrevo S5V and the S7MaxV. The Qrevo S5V can’t hold a candle to my Roborock S7MaxV! The Qrevo S5V appeared to be an upgrade with the spinning mops heads but in fact, it is slow in comparison to the S7MaxV and in my opinion, it doesn’t clean nearly as good! The S7MaxV vacuumed and mopped 377 sq. ft in 36 mins while the Qrevo S5V took 42 minutes to vacuum and mop 323 sq.ft.
Customer review from us.roborock.com
I bought this an year ago and smart ai is the worst option which has in it.
Customer review from us.roborock.com
Response from us.roborock.com
Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.
A very good machine but it sucks that you have to download an app to use additional features otherwise I would have given it a 5. I have a flip phone and had I know that you had to use this stupid app I would have never purchased this unit.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, Thank you for your review! We’re glad to hear you’re enjoying the cleaning performance. We apologize for the frustration regarding the App. While the App unlocks advanced features like custom scheduling and mapping, the robot can still perform its primary cleaning and docking functions using the physical buttons on the unit itself. We appreciate your feedback as it helps us improve accessibility for all users. If you have any other questions, we’re always here to help! Best regards, Roborock Team
Issues 3 months after purchase
About three months after purchase the robot started acting up. The tray was thoroughly cleaned yet red light would stay on and it kept sending alerts. I tried everything- cleaned throughly and even unplugging and the red light is still on and I still get error messages. Also started random errors stating that sensors were dirty- despite being polished. Prior to issues it was working pretty well. I don’t have pets and keep a pretty tidy home so I ran it a few times a week to keep my floors clean and carpets vacuumed. Disappointed.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,
This thing is garbage
Do not buy this piece of crap. In owning it for 4 months, I think it’s only completed one single job without getting stuck. Today I picked up everything off the ground and made sure there wasn’t a single obstacle. It figured out how to hop the closet door rail and get into the closet, but then couldn’t get out. It sat there stuck until I got home. I removed it and closed all closet doors and continued it. By then the battery was low. So after a couple of hours to recharge it started again. This time it worked itself behind an open door and got itself stuck again. DO NOT BUY THIS PRODUCT!
Customer review from us.roborock.com
Bad Lidar design
Very annoying it always has lidar tutor errors. There is no good way to fix. It appears to be an issues. If not fo this it seems like it would be a great unit.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,
Roborock Qrevo is Garbage
Wheels go bad every 6 months and need to be sent in for repair, since it needs to he taken completely apart to service, and warranty repairs take over a month. Go with a better brand
Customer review from us.roborock.com
Response from us.roborock.com
Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.
I liked all the features mopping and it could crow over door seals,
I bought this Nov. 2024 as an anniversary present.
Customer review from us.roborock.com