Kiehl's Since 1851Original Musk Eau de Toilette Spray, 1.7-oz.
Product details
Web ID: 3847704592 reviewssorted by Newest
Scent disappears quickly, bottle is poor quality
I've been using Kiehl's musk products for more than 20 years. Generally this has been the musk oil and shower gel, but I bought the eau do toilette when the oil had been out of stock for ages. As other reviewers note it is very disappointing -- the scent does not last and the sprayer broke very quickly. For some reason, the sprayer does not screw off so it can't easily be opened and repaired, so now I have a taped up, crummy-looking bottle sitting on my sink. It feels like overall, the quality of Kiehl's products in general has plummeted. The oil also loses its' scent once applied (and no longer smells the same as it did in the past) and the shower gel used to be a favorite and now is just expensive and awful. Smells like plastic. Ridiculous at this price
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you so much for your incredible 20 years of loyalty. We are so sincerely sorry to hear that our Musk Eau de Toilette, Musk Oil, and shower gel have fallen so short of the standards you’ve loved for decades. To prevent leakage and contamination during shipping, our fragrance sprayers are securely crimped on, but they should absolutely never break on you. We have also shared your feedback regarding the scent performance and the recycled bottle material directly with our product quality teams. We want to make this right. Please reach out to us directly at 1-800-543-4572 Mon - Fri 10am-7pm EST so we can assist. We also invite you to experience our complimentary virtual consultations! You can connect face-to-face with one of our expert Kiehl's Skin Pros to receive personalized skincare advice and a customized routine by visiting us at https://www.kiehls.com/skincare-services.html#tab=online.
Love the Musk Scent
Great product. Love the scent. For an eau du toilet, the scent lasts a good length of time.
Customer review from kiehls.com
Simply the best!
Crisp, clean and natural, subtle not overwhelming. Been my go-to for 15+ years!
Customer review from kiehls.com
Sexy & Long Lasting
This is one of my all time favorite go-to fragrances! So sexy and exotic. I get compliments from men and women! Luscious and long lasting scent.
Customer review from kiehls.com
Subtle but Impactful
Great fragrance, either alone or layered with another scent. Long lasting with a depth that is subtle but noticeable. It’s one of those that people notice but assume it’s your natural scent.
Customer review from kiehls.com
Give it a chance
I know folks said it has a chemical smell - but once you spray it - so awesome. I only know this version so it’s enjoyable for me.
Customer review from kiehls.com
Musk oil review
This product is one of my favorites. The fragrance lasts for hours. It is a beautiful product.
Customer review from kiehls.com
Not for me
I smelled this on a woman and asked her what it was. I bought it and sprayed it on me. It DOES NOT smell good on me. Had to return it. It had a strange smell. Nothing like musk that I know of.
Response from Macy's
Hello Lisa M! We completely understand your disappointment, as it can be incredibly surprising when a fragrance that smelled absolutely divine on someone else doesn't translate the same way on your own skin. Because our Original Musk is a highly complex blend of soft orange blossom, patchouli, and warm musk, it reacts uniquely with each person's individual skin chemistry, body temperature, and natural oils, which can drastically alter how the scent notes unfold. To help find a fragrance that perfectly complements your personal chemistry in the future, we suggest misting a scent onto your wrists at one of our counters and letting it wear for a few hours before purchasing, allowing you to experience how the true dry-down behaves on your skin.