Melissa and DougMelissa & Doug Chef's Kitchen in Cupcake
Melissa and DougMelissa & Doug Chef's Kitchen in Cupcake
Product details
Web ID: 428628317 reviewssorted by Newest
So disappointing
So disappointing! This is not a typical Melissa and Doug product. Many of the pieces are very cheap and not made well. Many of the pieces did not fit. Finally my husband and I gave up after many many hours. Unfortunately as excited as we were to have this for our granddaughter it is going back. Perhaps Melissa and Doug need some better quality control.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi, Thank you for taking the time to comment on the Chef's Kitchen. Please call us at 800 718 5365 if there is anything we can do to help you with this. Best, Your Friends at Melissa & Doug
Good play kitchen
We ordered this for our daughter for Christmas and in less than a month it's damaged. She tripped and her elbow hit the oven door and it cracked. Didn't think hhh that the materials would be so fragile. She loves playing with it, but I hate that it already looks worn in. It's right where the door handle is and with further use the handle will fall off.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Chelsea
Pieces with improper dimensions/ fit.
I purchased this kitchen for my 4 year old daughter and we are long time Mellisa and Doug fans. Still are. Only problem.. assembly. Piece D was missing some of the holes the screws go through . So we have been unable to assemble. I'm praying that once we get that remedied , there are no more problem or potentially missing pieces .
Customer review from Melissa and Doug
Disappointing construction.
My daughter loves the kitchen however we have had it for less than a year and every time she opens any of the doors they fall off. I have contacted about replacing parts and have received no response. We have given up putting the doors back on especially for the fridge. Also the wood is very soft and the smallest knock adds a dent or chip. Love Melissa and Doug products and this kitchen is very disappointing.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Chelsea
I would buy again!
Got this for my 3 year old daughter. She loves it! Shipped pretty quick. I was worried about the assembly. But I am a single mom and put it together all on my own in 2.5 hours. Seems super sturdy. She loves the ice cubes and already has her own art hung up on it!
Customer review from Melissa and Doug
Not that great of quality
I LOVE Melissa and Doug toys! However, when I purchased the playset kitchen for my granddaughters, I was somewhat disappointed by the quality. I assembled it and the directions were moderately simple enough to follow. There were some minor chips in the edges and we chipped out a small piece when assembling it. I expected it to be the best quality since I paid considerably more money for this toy. I was looking for a toy that would be an heirloom piece and I don't feel like this one will last for years of play. I will still buy this brand but will be more careful about what pieces I select. I will see how it holds up over time but I won't hold my breath!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Robin, Thank you for taking the time to comment on the Chefs kitchen. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Chelsea
Neat Toy
Grandparents bought this for our daughter for Christmas...she hasn't seen or played with it yet but seems like a good product...I didn't read all of the reviews so if this is a repeat I apologize, but after you lay all your pieces out, I highly recommend skipping to step 24 and installing your 6 metal hinge brackets for the doors before doing anything else...why this step is so far into the installation is behind me...can barely see the holes let alone get a good angle/grip for your screwdriver with it all put together...other than that I'm sure my daughter will enjoy it greatly...
Recommends this product
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Chance, Thank you for taking the time to comment on the Cupcake Kitchen, We appreciate your feedback and I will be sure to pass it along. Best, Chelsea
Very pink play kitchen; great instructions
My 2-year-old seems to like this kitchen, particularly all the doors and "cabinets" for moving items around. It took quite some time to put together, but the instructions were well made. Personally, I found it to be extremely pink in person but have adjusted to it (sort of). Also, I have tried to talk to customer service a couple times about spare parts, and that is effortful. They said they'd send new knobs; I received ONE. One knob.
Recommends this product
Customer review from Melissa and Doug