Product details
Web ID: 44460813,859 reviewssorted by Newest
Pretty, loud, easy but..
It’s good enough for now but feels cheap when you go to open the head to put in the pod. Its not spring loaded or soft open. Just feels like plastic when you open it.
Cuisinart Single Brewer
My new coffee brewer arrived today, unpacked it and set it up. I read and followed the instructions, and I immediately received an error message saying EEO call for assistance. Brand new and it doesn't work. I called the service number, and they are sending new reservoir. I guess this machine missed the testing station. Let's see if it works once I receive the new reservoir.
Response from Macy's
We're sorry to hear your new Cuisinart SS-10 Premium Single-Serve Brewer displayed an error message during initial setup. Since you have already contacted Consumer Assistance and a replacement reservoir is on the way, we recommend ensuring the new reservoir is seated properly and filled as directed before attempting setup again. If the EEO error persists after installing the replacement part, please contact our Consumer Assistance Center at 1-800-726-0190 or further assistance. Thank you for sharing your experience, as your feedback helps us improve our products and better support our consumers.
Was good but now... not so much.
I bought this a few months ago. Enjoyed it at first. But now, it's starting to have issues. I think it's from the vibration of the pumping of the water. But now the water flow is slow. Splatters everywhere, and is very loud. Looks great. But has me now disappointed.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear that your Premium Single Serve Brewer has developed performance issues after only a few months of use. If you're experiencing slow water flow, excessive noise, or splattering, we recommend running a thorough descaling cycle, checking that the water reservoir is properly seated, and ensuring the needle and brewing areas are free of any buildup, as mineral deposits can affect brewing performance. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901064008 so our team can provide additional troubleshooting assistance and learn more about your experience. We appreciate you sharing both the features you enjoyed and the concerns you've encountered, as your feedback helps us improve our products and consumer experience, and we thank you for taking the time to share your thoughts.
Great so far
We are very pleased with our brewer after using it for a couple weeks. It has a good sized reservoir and brews a nice hot cup of coffee. Some have stated it is noisy but compared to the Keurig's we have had we find it less so. All in all very pleased.
Recommends this product
Customer review from cuisinart.com
Best Single Serve Brewer
After years of being disappointed with the "K" brand single serve coffee makers, I am very delighted with the Cuisinart Brand Single serve coffee maker! I've been using it for 2 months and each time I get a wonderful cup of coffee. This little darling has so many cup-size options, from 4 oz to 12 oz, and the "Rinse" option cleans the brewing system when switching between tea, cocoa, or coffee. But I really am impressed with the "Very Hot" brewing option, so that I don't have to nuke a half-full cup before I can enjoy the whole thing! And if you prefer your OWN particular grind instead of "K" cups, there is a nifty storage compartment in the side with a reusable filter cup (that stows away very nicely... no more searching for it!) To be honest, the Cuisinart is not as quiet while brewing as the competition, but all the other excellent qualities and options make that a very insignificant matter. If you are hesitating on whether to make the change from the popular "K" competition brand, hesitate no longer! Take the step and purchase the Cuisinart Single Serve. Its compact size and generous water reservoir give this coffee maker 5 stars from me!
Customer review from cuisinart.com
Best Warranty
This is our second brewer. The first one was replaced under their generous warranty after two years, 7 months. The hot water button stopped working. Therefore we couldn’t descale, so it died from not descaling. The coffee Brew button would have to be pressed twice for it to work. The warranty process was super easy and I had a new brewer with two weeks
Recommends this product
Customer review from cuisinart.com
Excellent product and a nice looking appliance!
Great product, easy to use! Instruction manual was easy to follow.
Recommends this product
Customer review from cuisinart.com
Worth Purchasing Again
Just now writing a review. Sometime ago, I had purchased the new Cusisnart K-Cup model for my Granddaughter’s birthday a few months before my Cuisinart Coffee Pod Maker finally wore out. I offered to take her machine and buy her any new Coffee Maker of her choice. However, she absolutely loved her Cuisinart Coffee Maker Single Serve and did not want to give it up, even to Grandma. So I purchased a new Cusinart Coffee K-Cup Machine for myself. I do miss the blue light that lit up the water reservoir on my first Cuisinart Coffee Maker, but this one is still worth 5 stars.
Recommends this product
Customer review from cuisinart.com