Tuscany Classics Contemporary Pitcher
Product details
Web ID: 4778739Ratings & Reviews
3 customer images
Heavy and spills
I would not recommend this. It is heavy and spills every time I pour something
Broken pitcher
Pitcher arrived shattered. Like other reviews state, the packaging was lacking. The pitcher was packed with minimal cushioning. After so many negative reviews, one would think this issue would be resolved.
Response from Macy's
We deeply apologize for the inconvenience and disappointment caused by the condition in which your pitcher arrived. It's unacceptable that the packaging did not provide adequate protection, and we understand your frustration, especially given the similar feedback from other customers.
Please know that we are actively working to improve our packaging to prevent such issues in the future. Your feedback is invaluable in helping us address these concerns more effectively.
We would like to offer you a replacement pitcher or a full refund for your purchase. Please contact our customer service team at info@lenox.com
PATHETIC SHIPPING
I read few reviews saying it came damaged. I was dumbfounded to find myself in the set situation. horrible service. extremely pathetic shipping. it was packed by keeping in the original box as is. no padding. no cushioning, etc etc. horrible mistake. This was a gift for family and I am troubled now, last minute.
Bad shipping
This came shattered in a million pieces from not being packed right. I did not even open it with glass falling out of sides. I spoke to a guy by text customer service and he handled me with a return and reordered a new one. I never received it and now it is not available online to purchase.
DID NOT RECEIVE
DID NOT RECEIVE
Beautiful Pitcher that was damaged
Although we had high hopes for these pitchers, they arrived in a million little cracked glass boxes. You see, Macy's shipped my order to me promptly. However, when I opened the box, inside were two individual boxes each with a pitcher. There was no protective bubble wrap anywhere inside the box. I was crushed as I was planning on using them for Thanksgiving. So if you order these on line, consider having them shipped to Macys and then pick them up. It will avoid receiving damaged goods. Macy's you need to do a better job at securing your products when shipping. I was quite disappointed.
Looks great
Looks great
Too Fragile
this thing shattered before first use as I was washing it in the sink, with minimal impact with the sink edge.