ZWILLINGFour Star 7" Hollow Edge Rocking Santoku Knife
Product details
Web ID: 8999782404 reviewssorted by Newest
Received "Second" quality, Not a Top Pro Quality
I ordered and paid for a Zwilling Pro Quality knife but received one with a defect that is noticeable by tactile touch and eyesight...the Full Tang jutts out of the Handle on three sides. Was going to show off the New Knife to my family and friends but now we will discuss how Zwilling post production quality inspection control does not match the past reputation of "Made in Germany" standards. Was asked to submit "photos" of the defect for a refund or exchange, but it is hard to capture the defect on my iPhone. The return process should be much more customer friendly because the "defect" is hard to capture on photo but very easy to detect physically. Rather than hassle with the return or replacement claim, I will keep the blade and advise my social circle of this unfortunate experience.
Customer review from Zwilling.com
Knife
Wonderful knife - nice feel when using - good quality- would recommend to others - very sharp.
Recommends this product
Customer review from Zwilling.com
5.5 rocking santuko knife
Extremely sharp and a very nice size. Don't always need a full size knive.
Recommends this product
Customer review from Zwilling.com
Great knife
This is a terrific knife. Great for chopping vegetables and cutting meat.
Recommends this product
Customer review from Zwilling.com
Perfect for small hands and petite jobs
What a stunning knife that performs as well as it looks! Love my 5” rocking Santoku!! Smooth body and good heft. I have smaller hands being 5’1” and really liked the 8” chefs pro knife but it was too heavy for me. This 5” is perfectly weighted for me and cuts like a dream.
Recommends this product
Customer review from Zwilling.com
Complete knife block set
Interesting knife. The handle feels a little light compared to the other knives I have. Bought the 7” to go with my zwilling 5 star knife block I have.
Recommends this product
Customer review from Zwilling.com
A lovely knife for an at-home cook!
This is a beautifully balanced, handsome knife I’m really looking forward to making a staple of my cooking at home. So far, so great.
Customer review from Zwilling.com
Feels cheap
I have the 7in and it feels completely different. This one is very light and feels cheap. It’s sharp, the weight of the blade is poor.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Pro Rocking 5.5” Santoku Knife didn’t meet your expectations. We understand that when you are using a 7” Blade the 5.5” would feel much lighter. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.