Urban DecayPerversion Waterproof Fine-Point Eye Pen
Product details
Web ID: 9336651575 reviewssorted by Newest
Not as advertised
Not as advertised. Not waterproof. Doesn’t last
Response from Macy's
Hi there! We are so sorry to hear that our Perversion Eye Pen didn't stay put! We know how frustrating it is when a liner smudges or fades. Often, when waterproof formulas slip, it’s because natural oils on the eyelids are breaking down the ink. To lock your liner in place all day, try these quick tips:
Prime your lids: Apply an eyeshadow primer (like our Primer Potion) before lining to block oils from breaking down the formula. Let it dry, then set: Let the liner dry for 15 seconds, then press a tiny bit of matte black eyeshadow directly on top to lock it in.
Store horizontally: Store the pen flat to keep the ink flowing smoothly, and wipe the tip on a tissue if it picks up powder.
Need to change quality tips(hairs) for this produc
I just used this in the short time but the tip( hairs) bend, can not use.
Customer review from urbandecay.com
Response from urbandecay.com
Hi there! We are so sorry to hear that the fine brush tip of your Perversion Eye Pen bent after such a short time! Our liner is designed to deliver ultra-precise, fluid lines with a flexible tip, so this is definitely not the experience we want you to have. To help protect the delicate brush hairs in the future, we always recommend capping the pen very carefully and storing it horizontally. This keeps the ink flowing perfectly without putting unnecessary pressure on the tip. We want to make this right for you so you can get back to creating your favorite bold looks.
Perversion waterproof eyeliner
I like the thin brush, it goes on so smoothly too! And I like that I can hear the liquid when I shake it
Recommends this product
Mechanics of the pen are terrible
I used to really love this but started using a less expensive brand. When I came back to the UD, this pen just doesn't work well anymore. Once the product is on, I like the performance. But the application process is awful. The eyeliner doesn't flow evenly (or at all, sometimes) to the tip and its just blotchy and frustrating. UD did replace my first pen that wasn't working - but the second is also very intermittent. I end up just switching pens over and over, trying to see which one will work this time. Also, the tip of one is very separated and not a fine point. I wish they would go back to the old version that actually worked.
Customer review from urbandecay.com
Response from urbandecay.com
Hello! Thank you for sharing your experience with our Perversion Waterproof Fine-Point Eye Pen. We’re glad you liked the formula's performance once applied, but we are truly sorry to hear about the frustrating application and inconsistent ink flow you've encountered! We want every application to be high-performance, and your feedback regarding the tip separation and blotchiness has been shared with our quality team as we work to level up our designs. Since you've experienced this with multiple pens, we’d love to assist you directly to make this right—please feel free to contact us here: https://tinyurl.com/y5kzogz3. We invite you to explore more and discover products that unleash your inner artist. Stay bold!
Messy
Use this eyeliner if you want to spend half your morning trying apply, and it goes from a dry tip to it leaking everywhere!
Customer review from urbandecay.com
Response from urbandecay.com
Hi! We're so sorry to hear about your experience with our Perversion Waterproof Fine-Point Eye Pen. We'd be happy to help, please call us at 800-784-8722 and provide case number 45674123. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you!
Love this eyeliner
Love this eyeliner! It’s so easy to apply and stays on all day. Definitely waterproof
Recommends this product
Customer review from urbandecay.com
Dries out fast
I bought this eyeliner back in November, and the brush is somehow dry already? There’s still liquid in the pen and I LOVED it when I first bought it but the brush is dried out now which makes it so difficult to apply.
Customer review from urbandecay.com
Response from urbandecay.com
Hello! We are so sorry to hear that the tip of your Perversion Waterproof Fine-Point Eye Pen has dried out, especially since you loved the results at first. We want you to have a smooth and high-performance experience with every application, and we've shared your feedback regarding the brush longevity with our quality team. To help us assist you directly, please call us at 800-784-8722 and provide case number 44804053. Our representatives are available Monday through Friday, 9:00 am to 5:30 pm ET, and we look forward to helping you get back to your perfect liner look!
All day long
Cant find anything better than this one Simply amazing
Customer review from urbandecay.com