SmashboxAlways Sharp Longwear Waterproof Kôhl Eyeliner Pencil
Product details
Web ID: 935303406 reviewssorted by Newest
Empty
I was excited to use my new eye pencil only to find out it was already used and completely gone!
Precision
Excellent and easy to use
Recommends this product
Broken
pencil broken, have to return. If it wasn't such a problem to get to mall it wouldn't be so bad, but now that I don't drive, it's a problem so it would be nice if things purchased worked!
smash proof waterproof eyeliner
The eyeliner only lasted a week and it would not retract up
Frustrated
I have been using these eyeliners for years and used to love them. I still love the colors -French Navy, Violetta, and Penny Lane. I tend to order all 3 colors at once. The last time I ordered (Oct 2025), they were a huge disappointment. The French Navy was broken in so many places that the color stick simply fell out of the pencil after a few weeks of use. The Violetta would not "click up" properly. I managed to make it work for a short while until the color stick broke and I couldn't advance what remained in the pencil. Penny Lane is also not clicking up properly but so far I can make it advance enough to use. I want to replace these but am hesitant because I don't know if the issue has been resolved. I even tried calling the customer service number provided to others in this review thread and simply found myself in an automated hold loop that never connected.
Customer review from Smashbox US
Mixed Emotions
I've been using this eyeliner for years. I typically will stock up when I purchase my makeup, and typically this pencil will last a while. The black and brown pencils have proven to stay "fresh" if I haven't opened the package. The navy failed me. Completely dry and unusable. Not sure if that is how the navy liner is all the time, or if I happened to get a dud. Either way, I can't afford to experiment with a new color again.
Customer review from Smashbox US
Works great
Love it
Recommends this product
On average, customers rate the Natural wear/long lasting of this item as Long lasting.
Natural wear/long lasting
I like 👍 it
Perfect color and long lasting...applies easily no smudges after 12 hrs....
On average, customers rate the Natural wear/long lasting of this item as Long lasting.
Natural wear/long lasting
Recommends this product