ArmaniLuminous Silk Glow Pressed Setting Powder

Response from Macy's

Hello! We are truly sorry to hear that your Luminous Silk Glow Pressed Setting Powder arrived damaged. Since your purchase was made through Macy's, an authorized retailer, we recommend contacting their customer support directly for assistance, as they are best equipped to resolve this issue for you. We hope this gets resolved quickly!

Response from giorgioarmanibeauty-usa.com

Hello Isabella! It is deeply regrettable to learn that the evolution of our powder collection has led you to step away from Armani beauty. We understand that when a cherished formula is discontinued, the transition to a new texture can be challenging, especially when you have relied on a specific finish for years. The Luminous Silk Glow Setting Powder was developed to capture the signature radiance of the Luminous Silk range, utilizing Micro-fil technology to create a weightless, light-diffusing veil that mimics the sheen of silk. For skin that requires a more refined finish, we find that the method of application can significantly alter the result of this particular formula. Instead of a traditional sweeping motion, we suggest using a soft, tapered brush to lightly press the powder into the skin only in areas where you desire a subtle candlelit glow. This pressing technique ensures the light-reflecting pearls sit flat against the skin’s surface, providing a smoothing effect rather than emphasizing texture. We truly value the years you spent with our brand and hope that these adjustments might help you rediscover the elegance you once found in our complexion wardrobe.