BaratzaVirtuoso Burr Grinder
Product details
Web ID: 23282189Phenomenal grinder
I upgraded to this grinder from the original Encore. Much quieter and faster. Better for espresso too. Highly recommend.
Recommends this product
Customer review from baratza.com/
This will be your last grinder!
Great grinder! Virtual tank - sturdy build! Easy to maintain and get parts. Great rind! Would definitely recommend to anyone that needs a sturdy, reliable and repairable coffee grinder. Worth every penny!
Customer review from baratza.com/
Sadly it is made from plastic!
Grinds adequately. Plastic parts are disappointing hopper lid vibrates off and will eventually break.
Never received macys is absolute bottom tier trash
Worst online ordering experience I have ever had. Item was sent via DoorDash delivery. Delivery attempt was never made and product seemingly disappeared. I hope the driver enjoys his new coffee grinder. Chats and calls to the useless scripted chat and phone support yielded zero results. Still waiting for a replacement to be sent weeks later. Time to retire the Macy’s name at this point, although I don’t see how it can be dragged any lower.
Highly recommended..,
Awesome machine… it’s heavy & I loved it that way I know it’s well made.
Recommends this product
Excellent Grinder
Excellent grinder. Much more quiet than our previous one. Grinds exceptionally consistent. Immediately improved taste of our coffee! Quality built and sturdy. Highly recommend.
Recommends this product
Cheaper version?
The plastic hopper was not seated well so while grinding the beans it rattled and shook, something not sustainable to last for years like my previous Baratza grinder. The box came withinin a much bigger box without packing so in shipping it might have been damaged. It also seems to be a cheaper version of the grinder rather than the real thing. Very disappointed.
VERY VERY MESSY
I've had this grinder for over a year and I have to vacuum up and sponge clean all the ground coffee that that is blown out from under the grounds bin EVERY TIME I use it. I've tried all the tips that Baratza have sent me which are useless.
Customer review from baratza.com/
Response from baratza.com/
Having to vacuum and clean up grounds after every use can be frustrating, and that’s not the experience we want you to have. While a small amount of static can occur depending on the coffee and environment, grounds consistently blowing out from under the bin is not typical. We’d like to take a closer look to determine what may be contributing to this. Our team will be reaching out directly, as we’d truly appreciate the opportunity to work with you toward a better solution and improve your experience. We’re committed to making this right.