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156 reviews
Gonzalez
1 month ago from PA
Buy a Bundle but don't get the Bundle
I bought the Little Green HydroSteam Pet Portable Carpet Cleaner during the holidays and there were a ton of combo deals if you buy the cleaner you would also get a regular steamer. That did not come with the carpet cleaner for my purchase despite my clicking on that option. I have used the carpet cleaner already and it works as expected. I am pleased with it just not with the the bundle purchase that did not include the bundled equipment
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care1 month ago
Hi Gonzalez, we’re glad you’re happy with the cleaner but sorry about the missing bundle item. Please reach out to us at support.bissell.com so we can review your order and make this right. Thank you for letting us know!
Coop
2 months ago from Los Angeles, California
Good machine but have patience for the task
Stain cleaning is not for the weak, but it works! I had a Gatorade stain in a medium to light color rug that is a medium semi plush height. There are high gloss hard wood floors underneath. The stain was about the size of an 8 1/4” round plate and used the entire sample bottle of product that was sent. The longer you can let the product soak into the stain the better but I was worried because of the hardwood floors, so that made it a little difficult. I had to scrub a bit with the scrubber brush disconnected from the device so as not to suction the product too fast. The machine does the job, but I had to figure it out and problem solve. I wish the library of sample videos was a bit more expansive to show various types of materials being cleaned realistically. I want to know how much labor and time is expected for the job based on the machine I have.
Recommends this product
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care2 months ago
Thank you for sharing your experience! We’re glad the machine delivered results on that tough Gatorade stain. For best practices and tips on different surfaces, check out our cleaning guides at bissell.com/support or contact our team at 1-800-237-7691—we’re happy to help make the process easier.
Paul G
2 months ago from Bridgewater NJ
Cleaning Up
What a great investment - easy to use and adaptable to all types of cleaning chores. We love it!
Recommends this product
Helpful?
Eric
3 months ago from Toronto, ON
Does a decent job but one big design flaw
Does a reasonable job of cleaning but if feels like it didn’t get a lot of testing before release. There are improvements over older models but plenty of things that could be better. I like that everything is easily cleanable, including the hose self-cleaning feature; big improvement over an upright model I have, and the vacuum seems adequately powerful. There are a bunch of areas where a little more thought would have made a big difference, as well as one major design flaw: - the main wand is awkward to hold without pressing the spray button, making dry passes often turn wet accidentally - the spray pattern is narrower than the vacuum nozzle, leaving carpets stripy unless you overlap passes a lot - the steam is fairly inconsistent, sometimes very strong, other times none at all - the hose is stiff and the wand only swivels about 45 degrees (which I assume is a limitation of having vacuum and solution channels) which makes holding the wand flat awkward - the power cord should be about 10cm shorter or longer - winding it around the posts relatively snugly leaves the plug right at one post, not clippable to the cord - there aren't enough storage points for all the attachments The biggest oversight is in the vacuum exhaust. The exhaust is on the flat bottom of the unit. This is fine on hard floors but when set on anything more than a very low carpet the exhaust is blocked, potentially reducing the machine’s effectiveness and causing overheating.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care3 months ago
Thanks for your detailed feedback, Eric. We're glad you found the hose self-cleaning and suction power helpful. We're sorry to hear about the design concerns—especially the exhaust placement and wand usability. Your insights are valuable and help us improve future models. For troubleshooting or suggestions that may help, please reach out to support.bissell.com.
External reviewer
4 months agoGreat little steam carpet cleaner
I really like the size and performance of this portable steam carpet cleaner. It works wonders for small jobs on carpet and on tile, too.
Customer review from BISSELL Homecare
Ron
5 months ago from Jersey City Nj
Bisselling my carpet
I just started it up, but the real test is when I shampoo my vehicles carpet
Recommends this product
Helpful?
Diane
5 months agoI Am Beyond Thrilled
I just got this product and mostly to clean my area rug and spot messes on the floor. What is great about it? I have been on hand and knees with scrub brush, Used the clean and vacs, rented rug cleaners and never has my area rug gotten clean. Heavy traffic areas are just as dirty and dingy. I finally threw up my hands and got this little portable steam cleaner. My area rug looks fantastic. Colors are alive. Light color are not dingy but, bright. It's so wonderful to see this after the steaming and cleaning. And it did not take that long. It was alot fun emptying the black water knowing it is not in my carpet now. Not so great - It would be nice to have a long hard tube you can use to do work standing up - like cleaning a large area. You ask who is the primary mess maker - it's equal parts husband, and pets. And I contribute especially during gardening season
Recommends this product
Customer review from BISSELL Homecare
Disappointed
This machine leaks all over every time I use it, very difficult to empty all water out of the machine and hose after use prior to putting back in storage. I would not recommend. Makes more work for me. I will most likely throw mine away. Owned for four months.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Sandra, we’re sorry to hear about the leaking and difficulty with emptying your Little Green® HydroSteam® Pet Cleaner. That’s not the experience we want for you. Please reach out at support.bissell.com so we can troubleshoot and help find a solution. Thank you for sharing your feedback!