ProHeat 2X Revolution Pet Carpet Cleaner
Product details
Web ID: 18437406Avoid
Buy a Rug Doctor. Unable to shut off floor brush when using other tools. Super cheap.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Steven, we’re sorry to hear you’re disappointed with your ProHeat 2X® Revolution® Pet Carpet Cleaner. The floor brush is designed to run for optimal cleaning, but we’d love to share tips for using tools effectively and improving your experience. Please reach out at support.bissell.com—we’re here to help.
Fantastic Rug Cleaner
Fantastic rug cleaner! It had been a minute since we last cleaned our carpets (plenty of small stains, addition of a puppy, etc.). This unit did an amazing job cleaning EVERYTHING well, and sucked most of the water out so drying was quick. Super simple to use as well! Highly recommend!
Recommends this product
Customer review from BISSELL Homecare
Good but not great
Very nice looking and powerful. It provides a good suction. However, in reality it lacks a proper contact with the carpet due to its light weight. For a thick carpet, we had to press the front part of the base to pull out the dirty water that was being left behind otherwise. Attachments are also not so great.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your feedback, SJ. We’re glad to hear you like the look and suction power of the ProHeat 2X Revolution Pet Carpet Cleaner. For thicker carpets, pressing down slightly on the front edge can help maintain contact, but if you’re still having trouble, we’d be happy to provide tips for best results. Please reach out to us at 1‑800‑237‑7691 or visit bissell.com/support for assistance.
I am very happy that I purchased this!
I used this to clean a persian carpet, an outdoor woven carpet, Also 2 large couches- it cleans amazingly well!
Recommends this product
Customer review from BISSELL Homecare
Not working properly
This machine leaks. When you stop moving it continues to put water on the floor. Our previous one did the same thing that's why we bought this one. Unfortunately for us, now we have to wait for another one and have only 3 days to get done. On the other hand, we do love this brand for it's cost and normally it's quality.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We appreciate the feedback! For any support needs please reach out to us at support.bissell.com so we can help.
Great carpet cleaner
Great carpet cleaner — an upgrade from my previous unit. I especially appreciated the larger volume of clean and dirty water compartments and the wider swath cleaned in each pass 😊. Combines, this made the job more efficient without the need to empty/refill these reservoirs several times to clean an entire carpeted room.
Customer review from BISSELL Homecare
Lost confidence In Bissell products
I am not happy with this unit, this is my fourth cleaner in two years, they do not hold up well and the drive belt always breaks. My new unit is only three weeks old and no longer dispenses liquid cleaning fluid. I am very disappointed in this Bissell product.
Customer review from BISSELL Homecare
I would NOT recoomend this device.
I bought the ProHeat Bissell, the motor burned out before I finished using it the first time. I returned it and it was replaced. The second machine stopped the water flow to the brushes after the first use.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thank you for sharing your experience, Tom. We’re very sorry to hear about the issues with both machines—that’s definitely not what we want for our customers. Problems like a burned-out motor or water flow stopping can sometimes be linked to setup or internal blockages, and our team can help troubleshoot or arrange a solution quickly. Please reach out to us at support.bissell.com so we can make this right for you.