Primo Latte Rechargeable Whisk & Milk Frother
Product details
Web ID: 6484652Ratings & Reviews
3 customer images
Not the best this time.
This is the fourth one I have bought over the past twenty years. They have worked well for me. The spinner has been very smooth and made great foam. This one, the spinner is not smooth. So the milk doesn’t foam well. Disappointing
Customer review from potsandpans.com
Excellent
Excellent
Recommends this product
will ot charge
ought and return 3 of these from BBBY, followed the instruction, but never seems t finish charging, always stays on red
Customer review from potsandpans.com
stopped working in less than a month
we’ve had this less than a month and it no longer works. it lights up as if it’s charging but it no longer works after minimal use
Response from Macy's
Thank you for your feedback and we apologize for your disappointment with your Bonjour Primo Latte Rechargeable Whisk and Milk Frother. We will certainly pass your comments along. At your earliest convenience, if you would like to discuss the issues you are experiencing, please give one of our Consumer Relations experts a call at 800-450-0156, Monday through Friday, 7:30 am to 4 pm PT (Pacific Time) excluding holidays.
Warped spindle
Spindle warped. Seems to work, but I'm not pleased.
Recommends this product
Customer review from potsandpans.com
It won't even charge.
We received this as a wedding gift (over a year after we got married, because of the pandemic). We plugged it in to charge and the light never turned green. We've tried to charge it for two days, with occasional breaks to see if it works yet. Spoiler: it doesn't. Very disappointed.
Response from Macy's
Thank you for your inquiry and we apologize for your experience. It is possible that the BonJour Primo Latte Rechargeable Whisk & Milk Frother is defective. We would appreciate the opportunity to inspect your products to ensure it is working properly. At your earliest convenience please contact our Consumer Relations experts at feel free to speak to our Consumer Relations experts by calling 1-800-450-0156, Monday through Friday, 7:30am to 4pm PT (Pacific Time) excluding holidays.
Used, roughly, 15 times and it broke.
This rechargeable frother was given to me as a gift. It worked beautifully for the first few weeks. Then all of a sudden, last night, this happened.The spring just ripped away from the wire circle it was attached to. I have purchased another, battery operated. I notice it doesn't use a spring type frother but a disc, so perhaps I'll have better luck.
Customer review from potsandpans.com
Response from potsandpans.com
Thank you for your inquiry and we apologize for your experience. It is possible that your frother is defective. We would appreciate the opportunity to inspect your products to ensure it is working properly. At your earliest convenience please contact our Consumer Relations experts at feel free to speak to our Consumer Relations experts by calling 1-800-450-0156, Monday through Friday, 7:30am to 4pm PT (Pacific Time) excluding holidays.
CRAP!
THIS THING IS GARBAGE!! I NEVER ONCE USED IT BEFORE AND BY THE TIME I WAS READY TO USE IT WITHIN A MONTH ITS NOT WORKING AT ALL!!! Don't waste your MONEY!!!!!!
Response from Macy's
Thank you for your valued feedback and we apologize for your disappointment. We’ll be sure to pass your comment on. If you would like to share your experience with one of our representatives, please feel free to call our customer service line, toll free, at 800-226-6568, Monday through Friday, 7:30 am - 4:00 pm PST (Pacific Standard Time) excluding holidays.