Did you read product reviews online before purchasing this item?No
Where did you purchase this item?Online
What is your skin tone?Light
What is your skin type?Combination
What is your gender?Female
What is your age?18-24
Not the best
first of all the deep cleansing cream Does Not deep clean I don't recommend it for people who wear makeup because it won't get rid of it, maybe good for using as a mild wash when you need to get that cool feeling because it does that and also the lip balm gives you that cool kinda mint feeling, as for the wipes it did get rid of my makeup. used it only once after seeing that the cleanser didnt cleaned my face.
Response from Macy's
BurtsBees8 years ago
Lila, thank you for sharing your feedback. We’re sorry to hear this you were not impressed with our Face Essential Holiday Gift Set. We would really appreciate the opportunity to talk with you and make this right. Would you please reach out to us directly at 800-849-7112? If you mention reference number 180103-000747 we can quickly pull up this conversation. We look forward to hearing from you. Kim from the Burt's Bees team
Not the best
first of all the deep cleansing cream Does Not deep clean I don't recommend it for people who wear makeup because it won't get rid of it, maybe good for using as a mild wash when you need to get that cool feeling because it does that and also the lip balm gives you that cool kinda mint feeling, as for the wipes it did get rid of my makeup. used it only once after seeing that the cleanser didnt cleaned my face.
Response from Macy's
Lila, thank you for sharing your feedback. We’re sorry to hear this you were not impressed with our Face Essential Holiday Gift Set. We would really appreciate the opportunity to talk with you and make this right. Would you please reach out to us directly at 800-849-7112? If you mention reference number 180103-000747 we can quickly pull up this conversation. We look forward to hearing from you. Kim from the Burt's Bees team