Soothing Gentle Foaming Cleanser With Shea Butter

3.8 (324)
$27.20 (15% off) with code: VIP$32.00

Product details

Web ID: 18864713
This soothing, creamy foaming facial cleanser for very dry to sensitive skin removes makeup, pollution and impurities for soft, comfortable skin. It water-activates into a creamy mousse that hydrates, softens and cleanses while respecting the skin's moisture balance. It is powered by comforting chamomile extract, plus gentian and lemon balm extracts to soften and soothe and nourishing shea butter to deeply hydrate.

  • Product Features

    • WHAT IT IS:
    • A soothing, creamy foaming facial cleanser for very dry to sensitive skin
    • WHAT IT DOES:
    • Gently dissolves makeup, impurities and pollutants; soothes and softens dry or sensitive skin; hydrates, nourishes and comforts
    • INGREDIENT HIGHLIGHTS:
    • Gentle Complex (golden gentian and lemon balm extracts) softens and soothes
    • Chamomile extract soothes and softens dry or sensitive skin during makeup removal
    • Orchid shea butter comforts, nourishes and reinforces the skin's barrier function
    • Soapwort extract's gentle foaming action removes all traces of dirt and grime for a clean, balanced, clear complexion
    • Moringa extract targets pollutants while helping to preserve skin's moisture balance
    • SKIN TYPES:
    • Very dry to sensitive skin
    • HOW TO USE:
    • Apply Soothing Gentle Foaming Cleanser:
    • Lather: Apply a dime-size amount over damp face and neck, then work into a lather; avoid eye area
    • Massage: Gently massage over skin using circular motions, moving from the center of your face, outward
    • Rinse: Splash with cool water in the morning and warm water in the evening, then pat dry
    • Clarins' Soothing Gentle Foaming Cleanser Routine (products sold separately):
    • Remove Eye Makeup: Instant Eye Make-Up Remover or Gentle Eye Make-Up Remover
    • Cleanse: Soothing Gentle Foaming Cleanser; Comfort Scrub Nourishing Oil Scrub (1-2 times a week to exfoliate)
    • Tone: Soothing Toning Face Lotion - Very Dry to Sensitive Skin
    • Mask: SOS Comfort Nourishing Balm Mask With Mango
    • RESULTS:
    • 97% - perfectly clean skin*
    • 95% - soft skin*
    • 90% - soothed skin*
    • *Based on consumer tests: 110 women, after one use, tested for 2 weeks
    • CONSCIOUS INGREDIENTS: This product is formulated in adherence to the Conscious Ingredients List
    • This product is made by a B Corp, a company that meets rigorous standards of social and environmental performance, accountability, and transparency. Certified B Corporations are leaders of a global movement of people using business as a force for good
    • Made ethically under Fair Trade Certified™ labor practices

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The product is described as a gentle, non-drying face cleanser that leaves the skin feeling soft, smooth, and hydrated.
  • It is praised for its soothing, refreshing, and effective formula that removes makeup without irritation.
  • While some customers prefer the previous, thicker formula, the majority are very satisfied with the product, especially those with dry, sensitive, or aging skin.
AI-generated summary from 300 customers reviews.
3.8/5

324 star ratings, 300 reviews

Write a Review
59.0% of reviews have 5 stars
191
9.0% of reviews have 4 stars
29
7.1% of reviews have 3 stars
23
6.5% of reviews have 2 stars
21
18.5% of reviews have 1 star
60

On average, customers rate the Oil-absorbing/moisturizing of this item as Neutral.

On average, customers rate the Heavy/light of this item as Neutral.

On average, customers rate the Best for day/best for night of this item as Day or night.

4 customer images

300 reviews
Marta R
18 days ago

Great cleaners

My favorite facial cleanser. It leaves my skin clean, fresh and smooth after every use. Gentle on the skin and very effective. Highly recommend!

Recommends this product

Customer review from clarins.co.uk

Voula
18 days ago

Face cleanser

I love this cleaser. It is just what i needed for the winter months as my skin becomes abit more dry and sensitive. The smell is light and wonderful. This cleaser leaves my skin feeling super smooth

Recommends this product

Customer review from clarins.ca

John9474
27 days ago
from New York, NY

One of my favorite cleansers!

There’s some important history behind the reviews for the Soothing Gentle Foaming Face Cleanser. Clarins has been known for its cleansers for decades. Many longtime customers were deeply attached to the original formulas, especially the beloved Cottonseed cleanser from the 90s and early 2000s. In 2021, Clarins reformulated its cleanser range to prioritize sustainability and skin microbiome support. While the ingredient philosophy improved, the texture became firmer, the foaming action was minimal, fragrances changed, and even the packaging colors shifted. That understandably caused confusion and frustration among loyal users. In 2023–2024, Clarins reformulated again. This newer version is noticeably softer and creamier, with improved but still gentle foaming. It feels much closer to the pre-2021 experience while maintaining the more skin-barrier-friendly, microbiome-conscious approach. A lot of the negative reviews online reflect reactions to the 2021 version, or nostalgia for formulas from decades ago, rather than the current product on shelves. The current formula is genuinely lovely. It’s delicately scented, lightly foaming, soft and creamy in texture, and it cleanses thoroughly without stripping the skin. It feels like a thoughtful evolution rather than a downgrade. If you loved the older yellow shea butter cleanser, this is a very strong modern replacement just with a more skin-barrier-conscious philosophy behind it.

Recommends this product

Customer review from ClarinsUSA.com

Litsa
30 days ago

Gentle Cleanser

I bought this cleanser for my daughters and I ended up using it too. Cleanses gently and leaves no residue.

Customer review from clarins.ca

Holidayseeker
1 month ago
from Cambridgeshire

Perfect for sensitive skin

This is my go to cleanser in the shower. I have sensitive skin and this helps keep my skin in good condition.

Customer review from clarins.co.uk

NancyPeA
1 month ago
from NC

Best for dry skin!

A little goes a long way! This is a great face wash for someone with dry sensitive skin! I can’t live without it but one large tube can last me up to six months! I don’t use anything else now.

Recommends this product

Customer review from ClarinsUSA.com

Holly4784
1 month ago
from Whitefish Bay WI

Wonderful product

Wonderful cleanser. I have used it over 20 years and it leaves my face moist

Recommends this product

Customer review from ClarinsUSA.com

Ikadonya
2 months ago
from Indiana usa

Good

My last purchase Face cleanser became more gentle but after 3 -4 min should apple cream.

Recommends this product

Customer review from ClarinsUSA.com