Blue 4-Person Dark Room Skydome Camping Tent
Product details
Web ID: 21568927Prone to Collapse
First time out camping with this tent on Lake Superior, and it collapsed in the middle of the night. See those bends in the poles between the "walls" and the "roof"? Yeah, they're prone to buckling at the first sign of a windy night. Not ideal.
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for taking the time to share your experience with the 4-Person Dark Room™ Skydome™ Camping Tent. We are truly sorry to hear that the tent did not hold up as expected during your camping trip, especially in challenging weather conditions. The Skydome™ tent is designed for quick setup and reliable shelter, but your feedback about the pole structure and performance in windy conditions is important. We understand how disappointing it must have been to have the tent collapse during the night, and we sincerely apologize for the inconvenience this caused on your trip. We would like to learn more about what happened so we can better assist you and also pass your experience along to our product team for further review. Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care
Great for sleeping in!
This tent has held up through numerous rain and wind storms. I love how dark this tent is so great for sleeping after a long night of watching the campfire. Easy setup by one or two people depending on skill level one person is plenty. Comes with an easy to store bag. Great quality with no leaks.
Customer review from influenster.com
Leaky corners
First trip out had heavy rain and all 4 corners leaked. Hoping it was just a faulty one. Would like to try a replacement.
Customer review from coleman.com
Response from coleman.com
Hi, We regret any inconvenience caused by your recent interaction with our product. Your feedback is valuable to us, and we want to address your concerns promptly. Please get in touch with our dedicated team at 1-800-835-3278, operating Monday through Friday from 8:30am to 5:30pm EST. Additionally, you can submit a formal complaint through our online platform: https://www.coleman.com/warranty-information.html or submit a detailed inquiry through our online contact form: https://www.coleman.com/support/contact-us Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Warm regards, Coleman Customer Care
Single use item?
It broke almost immediately. The pole that was intended to be attached broke at the base. We were able to duct tape it for our weekend camping trip but won’t be able to use it again.
Customer review from coleman.com
Response from coleman.com
Hello Thank you for taking the time to post a review. Your feedback is important to us. It seems that you're having issues with your product. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, we encourage you to contact our customer care department via official website. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you. https://www.coleman.com/support/contact-us Have a nice day! Coleman Consumer Care.
Not a durable set up !!
I purchased this tent late last year and the 2nd time I put the tent up the pole bent and broke when I was sleeping. Collapsing the tent on me in the deed of the night and leavening the tent unusable for the duration of the camping trip. It was easy to put up and put it away the first time and was great. It was a disappointment to me because a was usually impressed with Coleman products.
Customer review from coleman.com
Response from coleman.com
Hello! Thank you for sharing your experience. The fact that the tent poles twisted and snapped while you were sleeping and the tent fell on you in the middle of the night, rendering the tent unusable for the duration of the camping trip, makes us sad. This is not the experience we want you to have. Your feedback is highly appreciated and valued by the business, and we will make sure that your insights are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select "contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
Waterproof!
We've camped in this tent the last 2 years and been caught both years in a bad rainstorm. Last year we had rain with 30-40 mph wind gusts. Not one drop of water got into the tent either year. I'd highly recommend this tent.
Recommends this product
Customer review from coleman.com
I like it but….
I like this tent but as someone who uses a BiPap and camps are least once a month with my kids Scout Troop I really need the opening for my extension cord. If it is added to the dark room tent I would definitely buy another one. The dark room tent really does better than normal tents in the Florida heat!! I am really pleased with it. If they made a 2 person one I’d buy it for my scouts.
Recommends this product
Customer review from coleman.com
disappointed
decent tent, darkroom tech is nice but the directions are absolutely miserable/ tetnt set up is not too bad but putting fly on is a terrible process that requires stretching things that look ready to rip. the way this tent style sets up i forsee it tearing apart far too soon, the straps to external poles are stressing the fabric. even after "widening" the carry bag there is no way i am getting both the tent and fly back in that terrible tiny bag. i expect better from coleman.
Customer review from coleman.com
Response from coleman.com
Hi there! Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our Coleman 4-Person Dark Room Skydome™ Camping Tent. We apologize for your negative experience with our product. We're very sorry for all the inconvenience that this item has caused you. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward. Please feel free to contact us anytime if you need any assistance and we will be happy to help. Thank you and have a wonderful day