Colette Halter Back Pump
Product details
Web ID: 17647668Colette Halter Back Pump by Bernes
The shoe is BEAUTIFUL and fashionable as shown on Macy's website. I am 5.5, the shoe fits perfect from the toe to heal area, EXCEPT for the back strap. Taking it to the shoe repair to have them intake the strap to wrap itself securely to the back of my ankle. Other than that, I rate this beautiful shoe a 4.8.
HORRIBLE STRONG CHEMICAL SMELL
Honestly this is a pretty shoe. I didnt get to wear it or even try it on. Once opening the package I was hit by a HORRIBLY STRONG CHEMICAL SMELL. I tried everything including putting it outside on my balcony for a couple of days to air out/off gass and spraying fabric cleaner/deodorizer none of which helped. I clearly don't know what made the shoe but with chemicals so strong, Im sure that can't be healthy to put on skin. Definitely will not be wearing it would rate it zero stars if I could.
Customer review from Berness
Response from Berness
Dear customer, I am sorry to hear that you are not happy with the product. Feel free to return or exchange, and we will make all the effort to make things right for you. If anything we can help, please contact us at customerservice@berness.com
Poor design
How does one even tie these laces?!?! They’re covered in glue and rhinestones so once tied, they get reglued together. Can’t tighten. Must return.