CuisinartCSB175RP1 Smart Stick® Two-Speed Hand Blender
Product details
Web ID: 23305741Design flaw
Having to press both the Power button and the other button at the same time to start the stick is not only uncomfortable but also dangerous bkz 2 hands are really needed to press both buttons at once and the force with which the Stick jumps into action makes the mixing bowl slide out from under the Stick or just start spinning before you can hold it down with one of your hands once the Power button is no longer needed. Short of using a concrete grade weighted bowl, I could think of no safe solution to this setup. So I returned the product. Disappointed but knowing it was a dangerous tool.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the two-button operation. Please know that requiring both buttons to start the stick is a safety feature designed to prevent accidental activation. Your comments are appreciated and are shared with our team as we continue to improve our products and customer experience.
Great immersion blender and food processor
Love it ! It’s simple, minimal storage space when traveling on our RV works great . Highly recommend .
Customer review from cuisinart.com
You Need This!
There isn't many things this blender can't do. I love making homemade soups, dressings, sauces, the list goes on. It is also awesome for desserts like milkshakes, smoothies, and whipping up egg whites for meringue or whipping heavy cream for whipped cream. It is the most used appliance in my kitchen. Great as a gift for someone who loves to cook! 👍
Recommends this product
Customer review from cuisinart.com
Fun and efficient
I love this thing! So efficient and fun to use. It saves me from cleaning a whole blender and blades because I can just stick it into the existing pot I'm using.
Customer review from cuisinart.com
Broken Stick Blender
Model Stick Blender Serial D/C3922 Did not last 2 years, with random usage 3 years warranty How do I get a exchange
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your Stick Blender. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900348299. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Don’t need 2 buttons on my blender
I was very disappointed that there were two buttons that I must press to blend. My other stick blender only had a start button and this one is much more difficult to operate.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Smart Stick
I waited too long before getting my Smart Stick Two speed. Great for making smoothies, tomato soup, and sauces. Wish I had it years ago!
Recommends this product
Customer review from cuisinart.com
Nice to operate
I absolutely love it, so easy to take ap, it doesn’t take up much room!!
Recommends this product
Customer review from cuisinart.com