Handheld Chopper
Product details
Web ID: 10518921Worst
The black support inside falls all the time, does not crush well , when presses down it gets stuck . Says life time warranty Not sure how to return this and get refund
Response from Macy's
Hi, thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, and we appreciate you bringing your comments to our attention. Customer feedback is carefully reviewed and helps guide improvements across our products, and we encourage you to contact the Cuisinart customer service team at 1-800-726-0190 if you would like assistance or additional support.
so disappointed, trying to return for OXO version
prefer my old OXO for sure. don't understand how the black blade protector works, and the instructions do not tell you anything about using this piece, including instructional video; can't use product with the blade protector (like on the OXO), and if you DO use it, all the food gets stuck in the upper portion. very disappointed in the design and manufacturer.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for your feedback, and we’re sorry for the trouble you’ve experienced. Many of our products are covered by a 3-year warranty, so please contact our Customer Service team at 1-800-726-0190 so we can assist you further. We appreciate you bringing this to our attention.
don't buy
This thing doesn't cut through anything. Horrible device
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear your experience with your Cuisinart device didn’t meet expectations. Ensuring ingredients are properly prepared and the unit is assembled correctly can help improve performance. For further assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket 8900430259.
Great products
Good line up
Best little chopper ever..
This is such a great chopper… I like it so much better than my old Pamper Chef one. I use this a minimum of twice a week. Love love love it.
Recommends this product
Customer review from cuisinart.com
Useless
It's broken since the first use
Response from Macy's
Hello- We are so sorry to hear about the trouble you've had with your Push Chopper. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900328584. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Worst tool ever
This was the worst tool I've used in a long time. I tried it with a variety of sizes of onion and every piece just continued to get stuck in the blades. It was quicker for me to just dice them up with my knife then to mess with this tool, plus then I had to clean it!!
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your push chopper. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319849. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Don't abandon your Pampered Chef Chopper!
I misplaced my pampered chef chopper in a recent move. After chopping and dicing with my kitchen knife for awhile, I noticed the Cuisinart chopper and decided to give it a try. It was a fail. I am going back to my kitchen knife and hopefully find another pampered chef chopper. That stupid cuisinart wouldn't even chop almonds!
Response from Macy's
Hello- Thank you for taking the time to share your review with us about your Cuisinart chopper. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.