95 reviews
mcagellsmeme
2 months ago from 15 HOLLOWS CT.
Verified PurchaserYes
Where is it?
I have not received the two choppers I ordered.
Helpful?
Rae
2 months agoVerified PurchaserYes
Thank you
Simple process for ordering. Arrived swiftly. Thank you.
Helpful?
ray66
3 months agoNo Chop Chopper
Hi, I wish I had read the reviews before I purchased this product. It does not chop. Totally useless--very disappointing. I have used many Cuisinart products over the years with good results. This product should be recalled, as it does not do the job it was meant to do.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
Cuisinart3 months ago
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we’d like the chance to help resolve any issues directly. Please give our team a call at 1-800-726-0190 so we can assist you.
Patty
3 months ago from chula vista Ca
Verified PurchaserYes
Food chopper
Doesn’t chop anything
Helpful?
Response from Macy's
Product Expert3 months ago
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We’d love the opportunity to assist you directly and address any concerns you may have. Please call us at 1-800-726-0190 so our team can help.
Pigpoop
3 months agoMINI CHOPPER
It's easy to take apart, but other than that it has no redeeming qualities whatsoever. I have many Cuisinart appliances but if this had been my first I wouldn't have any others. It won't chop anything, my wife tried it on boiled eggs, pickles, onions, mushrooms, it didn't chop anything. She may as well have used a frying pan to chop with. Totally useless as a chopper & I don't know what else I would use it for.
Customer review from cuisinart.com
Response from cuisinart.com
Cuisinart3 months ago
Hi, we’re sorry to hear about your experience with your Cuisinart® chopper. Please know that this unit is backed by a limited lifetime warranty, and we’d be happy to help address your concerns—please contact our customer service team at 1-800-726-0190 (ticket 8900432289). We appreciate your feedback and will share it with our team as we continue to improve our products.
Estre
5 months agoNot chopping at sll
I tried to chop dill. It was a joke. It didn’t do anything at all.
Customer review from cuisinart.com
Response from cuisinart.com
Cuisinart5 months ago
Hello- We are so sorry to hear about the trouble you've had with your Chopper. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900382723. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Kim
5 months agoVerified PurchaserYes
Cuisinart mini chopper
Works fine
Recommends this product
Helpful?
got bent after one wash!
I put it on the top rack, but it got bent after just one wash!
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for bringing this to our attention — we’re sorry to hear about your experience with model CTG-00-MCHP. To help prevent warping, we recommend placing the item on the top rack only and avoiding high-heat or heated dry cycles, as excessive heat can cause bending. Our Consumer Assistance Center can assist with care guidance or next steps at 1-800-726-0190. Please reference Ticket #8900519617 when you call so we can help further.