got bent after one wash!
I put it on the top rack, but it got bent after just one wash!
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for bringing this to our attention — we’re sorry to hear about your experience with model CTG-00-MCHP. To help prevent warping, we recommend placing the item on the top rack only and avoiding high-heat or heated dry cycles, as excessive heat can cause bending. Our Consumer Assistance Center can assist with care guidance or next steps at 1-800-726-0190. Please reference Ticket #8900519617 when you call so we can help further.
Where is it?
I have not received the two choppers I ordered.
Thank you
Simple process for ordering. Arrived swiftly. Thank you.
No Chop Chopper
Hi, I wish I had read the reviews before I purchased this product. It does not chop. Totally useless--very disappointing. I have used many Cuisinart products over the years with good results. This product should be recalled, as it does not do the job it was meant to do.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we’d like the chance to help resolve any issues directly. Please give our team a call at 1-800-726-0190 so we can assist you.
Food chopper
Doesn’t chop anything
Response from Macy's
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We’d love the opportunity to assist you directly and address any concerns you may have. Please call us at 1-800-726-0190 so our team can help.
MINI CHOPPER
It's easy to take apart, but other than that it has no redeeming qualities whatsoever. I have many Cuisinart appliances but if this had been my first I wouldn't have any others. It won't chop anything, my wife tried it on boiled eggs, pickles, onions, mushrooms, it didn't chop anything. She may as well have used a frying pan to chop with. Totally useless as a chopper & I don't know what else I would use it for.
Customer review from cuisinart.com
Response from cuisinart.com
Hi, we’re sorry to hear about your experience with your Cuisinart® chopper. Please know that this unit is backed by a limited lifetime warranty, and we’d be happy to help address your concerns—please contact our customer service team at 1-800-726-0190 (ticket 8900432289). We appreciate your feedback and will share it with our team as we continue to improve our products.
Not chopping at sll
I tried to chop dill. It was a joke. It didn’t do anything at all.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Chopper. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900382723. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Works good can’t take it apart to clean
I like the way it chopped some dry spices I have. I tried to take it apart to clean it but can’t figure it out. Please help. No instructions in the box or on the outside of the box.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for your feedback, and we’re glad to hear the CTG-00-MCHP performed well with your dry spices. The container and blade assembly can be carefully separated for hand washing in warm, soapy water, then thoroughly dried before reassembling. If you’re having difficulty taking the unit apart, our team can walk you through the proper disassembly and cleaning steps to ensure safe handling. Please contact our Consumer Assistance Center at 1-800-726-0190 for assistance.