Eletta Explore Automatic Espresso Machine with Cold Brew
Product details
Web ID: 16625156Easy to use
Love my cappuccino in the morning and my latte in the afternoon
Recommends this product
Customer review from De'Longhi
Don't purchase
Poor design, cheaply made, can't make a real cup of espresso.
Customer review from De'Longhi
Response from De'Longhi
Thank you for sharing your feedback, Scarob63. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. Your satisfaction is important to us, and we would appreciate the opportunity to understand what went wrong. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Great features - best machine ever
Real enjoy using it to make a variety of coffee beverages.
Recommends this product
Customer review from De'Longhi
Hot Coffee Wins, Cold Brew Misses the Mark
We really liked the design and how hot coffee tastes, especially the way the flat white taste comes out amazing. However, the cold coffee didn't meet our expectations — it’s not the same as a true cold brew. Unfortunately, the cold coffee just wasn’t to our taste, so we decided to return the machine
Recommends this product
Customer review from De'Longhi
Misleading
Macy's stated free magic bullet with purchase, is not providing the magic bullet
Amazing coffee machine
Over the years, we have had many fully automatic espresso machines, and this is the best one yet! The coffee is really good and hot, a huge choice of drinks, the to-go feature and being able to make cold drinks makes this machine really stand out. I never knew I would enjoy steamed milk in my iced latte as much as I do!
Recommends this product
Machine not usable - no help.
Machine not usable - delonghi has a lot of catching up to do. The instant video chat to decide on and purchase was great! EVERYTHING ELSE was horrible.
Customer review from De'Longhi
Reply
Currently on hold with Customer Care. I called based upon your response to my review and am told the machine will need to be returned for repairs. At what point will De’Longhi accept responsibility for a flawed product? Purchase of this in June 2024 and a 3rd time back for repairs…I am astounded that we are expected to continue time and time again. A machine that continues not to work, a company that will not replace, yet requires to possess the machine as much as we have in a 10 month period.
Customer review from De'Longhi