Product details
Web ID: 20672451Just replaced a manual Brevile espresso maker
Awesome machine, quick and quiet and serves up a delicious morning Americano.
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Nice machine
I had this about a month now and it has exceeded my expectations. It does everything I was looking for and does so well.
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Customer review from De'Longhi
Rivera Espresso Machine
This espresso machine is amazing. Works perfectly and easy to use. I will never have to get coffee outside the home ever again!
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Customer review from De'Longhi
Great coffee, but broke after 4(!) days of use
On the positive side - the machine brews amazing coffee products. Espresso is great, milk frother is probably the best on the market, and customization options are endless. But... The machine broke after 4 days of use. The brewing unit got stuck in a bottom position, without an option to move it, and I had to spend over 2 hours with service to do endless waitings on the line, calls, chats, video calls and what not. In the end I was sent a new unit which works great (so far)
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Customer review from De'Longhi
Response from De'Longhi
Dear Slava, Thank you for sharing your experience with the De’Longhi Rivelia Espresso Machine, Onyx Black (Product ID: EXAM44055B). We truly appreciate your detailed feedback and are glad to hear that you enjoy the coffee quality, milk frothing performance, and customization options the machine offers. It’s great to know the replacement unit is currently working well for you. At the same time, we understand how frustrating it must have been to experience an issue with the brewing unit after only a few days of use and to spend significant time reaching support. We’re sorry for the inconvenience this caused and appreciate your patience while our team worked with you to resolve the matter. If you ever notice any unusual behavior with the machine or have questions about operation or maintenance, our team will be happy to assist and guide you promptly. To address any future concerns, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Kind regards,
Such good coffee!!
Love this machine! I wish I would have purchased it sooner! It is simple to understand and to use. Highly recommend keeping a cup under the dispensing head to catch the hot water from autoclean mode for milk frother and for coffee dispenser. Super simple! If you are thinking about getting this, run and don't walk to do so!
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Customer review from De'Longhi
Love my morning coffee!
I looked at many coffee machines and I'm glad I chose the Rivelia! It's easy to use and does everything!
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Customer review from De'Longhi
ALMOST PERFECT
Almost perfect. 1) Display should have been on an Angle so you could see easily or at least have the ability to keep flat or lift. 2) Need more space to put taller Cups/To Go Containers. As is need to remove water tray which is a hassle to get taller containers in place. Maybe the sliding piece should have been able to go higher or a flip part in water as other model has.
Recommends this product
Customer review from De'Longhi
Coffee Barista
Awesome machine! Love this, makes better coffee then Starbucks.