Women's HeadStart Moto Lug Sole Knee-High Boots
Product details
Web ID: 19346400Wrong Size
I ordered a 9, they sent me a 6. I'd love to get this resolved, but how?
Moto Knee High Boot
I'm totally disappointed because today I noticed my boot is separating from the sole on one side. I have only had the boots a little over 2 months; and only wear them about once/week. I have always trusted your products and could not believe it when I saw this today. After reading your "FAQ's" instructions, there is no need for me to send them back because it seems like a waste of time as you make no guarantee that you even received the items returned. You guys need to do better quality control. The boots were very comfortable and gave me the support I needed as I have a spinal injury -- Very Sad!
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We are very sorry to see that this has happened with your Headstart Moto Knee High Boots. We understand your concern. We cannot guarantee that a shoe sent back will be deemed defective, however, we do still recommend taking advantage of this policy. If you would like more information on this policy, please send a message at https://drschollshoes.custhelp.com/app/ask/ or call our DrSchollsShoes.com Consumer Care Department at 1-800-558-7614. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We would be happy to go over what to expect. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Cute boot
Love these boots but the dineun more true to size. One review said they run big so I ordered a half size smaller and ended up ordering my actual size the second time
Recommends this product
Customer review from drschollsshoes.com
Too small
Too small on calf, could zip even half way up. Large calf’s need different style
Customer review from drschollsshoes.com
Stylish and comfortable boots
This product is worth more than 5 stars. I needed a comfortable knee-high boot for my injured foot that requires support and cushioning. These boots are reminiscent of Harley Davidson boots but much lighter and more stylish! I initially ordered a size 8 but exchanged them for an 8 1/2, which fit perfectly with enough room to move. I’ll be getting the brown pair if they’re still in stock. You definitely need these!
Recommends this product
Customer review from drschollsshoes.com