Purifier Cool PC2 De-NOx
Product details
Web ID: 2257799739 reviews
Smell
It still has a strong odor when running That is disappointing as I have been using it for a month
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are sorry that your product continues to emit a strong odor even after a month of use. We understand how disappointing this can be, particularly after allowing time for the issue to resolve, and we sincerely appreciate you bringing this to our attention. Our aim is to ensure that every product provides a fresh and pleasant experience during operation. If you are open to it, we would be glad to explore potential solutions, such as identifying the source of the odor, reviewing filter components, or offering maintenance guidance that may help resolve the issue. Please feel free to contact our chat or voice support team for further assistance. We remain committed to your satisfaction and appreciate the opportunity to make things right.
Remarkable Purifier
I purchased the purifier to determine what is the nature of the odors I have been encountering in my residence. The odors are intermittent and often clear with several standing fans set at high speeds. I have been having symptoms of headaches, fatigue, and brain fog. Occasionally there is a sulfur odor, but more often an odor similar to dry cleaning odors, but a little more “earthy”. The Dyson purifier has been placed in my bedroom for two weeks now. I am getting data showing moderately poor air quality and moderate to high volatile organic compounds readings. While this is nonspecific as to the actual agents in the VOCs, it has assisted me greatly in my efforts to determine the sources of the unusual odors.
Recommends this product
Customer review from Dyson
Stay Away and don't buy direct from Dyson!
Fan is very weak even at its highest level. Anything between level 5-10 is extremely loud. Dyson return has been the worst experience I have ever. 2 weeks and 4 phone calls later, still no return label. Do not buy direct from Dyson!
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with the fan did not meet expectations. We fully recognize the importance of both performance and noise levels in ensuring comfort and satisfaction, and we appreciate you bringing these concerns to our attention. We also regret the inconvenience you experienced during the return process. This does not reflect the standard of service we strive to uphold. If you are willing, we would be grateful for the opportunity to make things right. Please contact our customer support team, and we will do our utmost to resolve the issue. Furthermore, we welcome any additional feedback that may help us improve our products and services. For any questions or concerns, please feel free to reach out to us at askdysonus@dyson.com.
GOOD PRODUCT
THE MACHINE WORKS VERY WELL FOR ME I AM AMAZED AT HOW QUICKLY THE AIR IS CLEANER
Recommends this product
Customer review from Dyson
Excellent
Noticed significant air quality within a few hours. Bought 2 more.
Recommends this product
Customer review from Dyson
Can finally breathe through my nose again
For the last few years I found I was always congested and could never properly breathe through my nose which was depressing and cloister phobic. After using this product for a few days I realized can now breathe properly! My spirits have been lifted.
Recommends this product
Customer review from Dyson
EXcellent FAN, but I want my old AM03 back!
LOVE this! We hate AC, so we use fans, but still...it's hot here in La. So I bought this fan and purifier and am so happy. The flow of air is moving throughout the house. MUCH cooler and now I can see how the smoker roomie, is making the air not so good. I also love the app. I can change it to sleep mode from bed or set the schedule. I know I paid A LOT for this product and since it's arrived, each day is spent, with time appreciating this fan. So much so, that I may consider another one, when my old AM03 dies. BUT WHY did you discontinue that fan?? Pedestal Fan AM 03 is BEST! Can raise it UP and bend it over.... SO, as happy as I am with this fan...I REALLY wish I could find a NEW AMO3! Or refurbished. NONE of the new products with Dyson are quite as good as that one. ALSO, it's less than a month since I got this new fan, and the filter says it's already at 90%???? How is it supposed to last a year?? Gosh, my place must be filthy. FAN Guilt is real.
Recommends this product
Customer review from Dyson
Can’t live without it. Perfect for my living room
Recommends this product
Customer review from Dyson