Ella JayneWhite Down Soft MicronOne Dust Mite Bedbug Allergen-Free Pillow, Standard
Product details
Web ID: 10537204
This review is from Ella Jayne White Down Soft MicronOne Dust Mite Bedbug Allergen-Free Pillow, Standardawesome
This is my third pillow and I love them. Comfy right out of the box. I have neck issues and this is the only pillow that I can use.
Recommends this product
Not firm
Not firm. Knew there was an issue when the pillow came in a plastic bag not much bigger than a bread bag.
Response from Macy's
Thank you for your feedback. The packaging you described is completely normal and not an indicator of quality. Pillows are shipped in compact packaging to protect them in transit and reduce shipping materials. Once opened, they are designed to fully expand and regain their intended loft.
If the pillow felt soft right away, it’s also possible you may have received the incorrect density by mistake. Our Firm Side and Back Sleeper version is designed to provide noticeably more structure and support than our Soft Stomach Sleeper option.
We stand behind the quality of this pillow and want to make sure you received the correct product. Please reach out to us directly at support@ellajayne.com with your order details, and we will be happy to review it and help get you taken care of.
Finally a quality soft pillow
I’ve been looking for a soft pillow. They are usually not truly soft or they have no substance. This one is very comfortable and truly soft.
Recommends this product
Order Repeatedly a Fail!
It's not the product it's the service! I ordered two only to received one because out-of-stock. So instead of having two queen pillows I'm stuck with one. Keep getting notices that I left something in my cart featuring the same item but when I go to check out it's unavailable. Have been receiving multiple notices of the item in my cart but all fail to be available. As a loyal and regular customer I do not appreciate being treated this way. Macy's needs to get with the program.
King pillow
Just got the pillows so waiting for them to fluff up but ordered because my daughter has these pillows. So familiar with the brand.
Recommends this product
Customer review from ellajayne.com
This review is from Ella Jayne White Down Firm MicronOne Dust Mite Bedbug Allergen-Free Pillow, KingNot worth the price
Not as firm as I would have expected from a firm pillow. Wont purchase again.
Ella Jayne White Down Soft Allregren
As the Pillow was given for a Present, I contacted the recipient. They Love it.
Recommends this product
Feather Pillows
These are great! Super soft!