Enamel Mary 18" Pendant Necklace in 14k Gold
Product Details
Web ID: 13839016not recommend
not worth the money, chain came in a knot , pendant looks and feels like plastic and color was slightly pale color compared to the picture. very small pendant and chain .
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
tangled necklace
couldn’t untangle necklace, came with with a large tight knot, that couldn’t get unraveled so had to cut chain to use another chain; pendant was not as brightly colored as pic, more muted in color in person
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Enamel Mary 18" Pendant Necklace in 14k Gold. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
tangled
so tangled it took me all day to untangle it was shipped with no packing inside little black box
Response from The Macy's Team
Dear Valued Customer, Thank you for purchasing the Enamel Mary 18" Pendant Necklace in 14k Gold. I understand you did not get a box with your item. If you take your receipt to your local Macy’s store they can give you a box for your item. We look forward to providing outstanding customer service. Sincerely, Macy’s Customer Service
Great buy
Chain was tangled when I got it. It took my husband and I hours to fix it!