SUGIFTErgonomic Mesh Office Chair with Lumbar Support and Rocking Function
Product details
Web ID: 19540978Not a good prospect
This chair is not a good product and I would not recommend it. I purchased it a couple of weeks ago, and it is completely different from the picture shown online. The material feels very cheap, and the chair is much smaller than expected. The height adjustment does not work properly — it moves up and down by itself while you are sitting on it, which makes it uncomfortable and unsafe. In general, my experience with SUGIFT products has been disappointing. Previously, I purchased a dresser that looked beautiful in the picture, but the actual product was very poor quality and extremely difficult to assemble. It felt like a low-quality item you might buy from TikTok. It is frustrating to spend money expecting Macy’s to sell reliable products, only to be disappointed and go through the hassle of returning items. I am honestly tired of returning purchases.
GOOD DESIGN BACK SUPPORT CHAIR
The chair arrived with visible damage, likely caused during transit when the heavy box was dropped. As a result, a couple of the wheels would not fit, making the chair unusable. I contacted Macy’s Customer Service immediately. They said they would reach out to the supplier, but so far there has been no response or resolution from either Macy’s or the supplier. Extremely frustrating experience, especially given the expectation of quality and customer support from a retailer like Macy’s.
Recommends this product
Disappointed
Either they sent me the wrong chair or this chair does not recline like stated. Also makes a loud pop noise every time I sit back. Cushion on seat quickly becomes uncomfortable. Overall a bid disappointment.
Not suitable for petite women
This chair was not what I was looking for. First the 4" thick cushion and high-density sponge felt like it was only 2”. It wasn’t comfortable to sit on for 6 hours. The adjustable ergonomic back rest was suitable for a person taller than me. I’m petite 5’3” tall and my lower back didn’t even reach the bottom of the back rest.
Ergonomic chair
I gave it a poor review because as I was assembling the chair I noticed a tear/whole on the upper part where the head rest is and I reached out to Sugift to see if they can send replacement of the part only with no response.
Office Chair
Excellent chair for a home office! The back support really helps with sitting for long hours. The bottom is wide and the arms raise up and down and they adjust.
Repeat Buyer
Was looking for a second office chair and didn't hesitate to buy the same brand again, this time the mesh version. Due to back issues, I can have a hard time finding a chair with good support for 8 plus hours a day that this chair provides, it's easy to assemble, the price is reasonable, it's not oversized and fits perfectly at my desk. I like the flexibility of the armrests and convivence of headrest. I find the backrest lumber support excellent.
Not worth the money
Hurts the back