Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of purchase. Before delivery, call Customer Service 1-800-289-6229 to sign up. After delivery, visit a Macy's store with your dated receipt and jewelry purchase to sign up.
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Shipping & Returns
Returns accepted within 30 days of purchases with tags attached. Items are not returnable if sized or altered.
Fine jewelry may ship in a pouch
Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
I bought this because I needed the chain but wanted remove the charm to add my own. unfortunately I could not get it over the clap. . I had to return it.
